Screwfix Return Policy - 2023

Screwfix Return Policy – Returns & Cancellations 

Screwfix return policy provides a 30-day return period, giving customers the time to return or exchange their items without difficulty and guaranteeing their satisfaction.

Screwfix Return Policy:

If you’re not satisfy with the purchase make by Screwfix or the item is not in line with your preferences, you can return it to us. Screwfix will gladly accept returns within thirty days after the day of the purchase or the date of delivery.

The item must be in original condition and proof of purchase. Check to ensure that your item not damaged or worn. The product should be in excellent and saleable condition.

Details of Screwfix Returns:

Information Details 
Return time30 days
Refund methodOriginal form of payment 
Refund period3 to 5 working days
Exchange period30 days
Contact 03330 112 112

How to return the item to Screwfix:

You can return the item either in the store or via post. You can pick the one that is suitable for your needs.

Screwfix Return Policy

In-store return policy:

If you’re not completely satisfy with your purchase from Screwfix, you may return to the Screwfix retail stores with the receipt with the barcode. All you have to do is return the item to the store. The item must returned in the original packaging, along with the receipt, invoice, or government-issued photo identification.

In the store, you can meet the customer service representative. You can get assistance from them. Customer representatives will examine your item or evidence of purchase to determine if it is eligible. If they satisfied with your purchase, you may return it at the store. It required to return the item within 30 days of the purchase.

Return by Post:

If, for any reason, you cannot return your item to the store or there’s no nearby Screwfix store, then you may send it back by calling 03330 112. to make arrangements for an appointment for a free collection. The item must returned with the return form and a receipt. Return items must be in original condition and wrapped in the original packaging. The product has to returned within 30 days of purchase.

To process your refund, you must provide your order reference and complete details about the product. Contact the customer service department at Screwfix if you cannot find your order reference.

Screwfix Refund Policy:

By Screwfix Return Policy: If you want a refund, your return item must be in its original state. The refund will given in the format of the payment method you utilized initially.

Refunds issued in 3 to five working days in the initial payment method. If you utilized PayPal when you purchased the item, your refund could take between 5 and 10 days to process the refund to your account. Shipping fees and other handling costs aren’t refundable.

Screwfix Return Policy Conditions:

  • The item must returned within 30 days of the purchase date.
  • The item you are looking to send back must be in its original condition, unworn or washed, and not damaged.
  • If you have received a damaged product from the manufacturer, you may return that product, but you will not be able to make a return.

Screwfix Exchange Policy:

If the purchaser isn’t satisfy with the purchase and wishes to return the item, they can request an exchange. By the Screwfix return policy, the product you purchased must meet the requirements for return to be eligible for sale or to return the product. Store executives will inspect the product and inform you if you can exchange or return the item.

If the item you require is in stock, they’ll ship the product to you. You should contact the store before going to the store to ensure that the thing you’d like to exchange it for is in stock. For more queries, contact our customer support department.

Screwfix Warranty Policy:

Screwfix also provides a guarantee policy If the product you purchased is defective due to an issue with the manufacturer and the company tries its best to fix the problem. If this occurs to you, the company will attempt to solve the case or provide you with an exchange, a price reduction, or a full refund.

If the warranty doesn’t protect your product, they will offer you a replacement identical to the model. The service is available by contacting the customer service department or visiting the store.

Screwfix Return Policy after 30 days:

The item required to returned within 30 days from the date of purchase. If the product covered by warranty, you can return it within 30 days. Screwfix offers a 30-day return period that you must adhere to, and they’ll provide repair, replacement, or refund and a price reduction if you get a defective or incorrect product.

Screwfix Gift Card Policy:

Screwfix offers gift cards for E-Gifts as well as physically-presented gift cards. They also provide website Screwfix gift cards that can bought online or at any store. You can refill the gift card at any point. The gift cards from Screwfix don’t expire.

You can exchange gift cards if they stolen or lost. The amount of the gift card can deleted if not utilized in the past five years by the law of your state. You may send the gift cards at the time of your planned date. If you wish to deliver them in next day, they’ll sent by email within a matter of hours.

screwfix return policy without receipt

Screwfix Store Hours:

To find store hours and directions, addresses, and telephone numbers close to your location, enter your zip code or city, state, or even state using the Store Locator. If you need assistance, contact us. Go to.

The hours of operation for the Screwfix are the following manner:

DayOpening TimeClosing Time
Monday7:00 AM8:00 PM
Tuesday7:00 AM8:00 PM
Wednesday7:00 AM8:00 PM
Thursday7:00 AM8:00 PM
Friday7:00 AM8:00 PM
Saturday9:00 AM4:00 PM
Sunday1:00 PM8:00 PM

Screwfix Contact Details:

Send an email to the contact form of Screwfix. Call 03330 112 112. Live chat, quick response to your query.

Screwfix Customer Service Hours:

A Screwfix representative is available during the following hours on weekdays.

DayTime (GMT/BST)
Monday8:00 AM – 5:00 PM
Tuesday8:00 AM – 5:00 PM
Wednesday8:00 AM – 5:00 PM
Thursday8:00 AM – 5:00 PM
Friday8:00 AM – 5:00 PM


What is Screwfix return policy?

Screwfix return policy allows customers to return items within 30 days of purchase for a refund or exchange.

Can I return items purchased online to a Screwfix store?

You can return items purchased online to a Screwfix store within the 30-day return period if they meet the specified conditions.

Are there any items that cannot returned?

Some items, such as personalized or specially ordered items, may be non-returnable.

Can I return items that have used or installed?

Screwfix generally accepts returns for unused items in their original condition. Items that have used or installed may not be eligible for return unless faulty.

How can I track the status of my return?

You can track the status of your return by logging into your Screwfix account and checking your order history.

Leave a Comment