Revolve Return Policy | Guide to Easy Returns | 2024

Revolve Return Policy | Guide to Easy Returns | 2024

The REVOLVE returns policy only applies to things bought before 30 days from the date of purchase. Seven business days are needed to process the return, and the money is either returned to the original way of payment or put towards store credit.

What is Revolve Return Policy?

Revolve sells a range of shoes, clothing accessories, beauty goods, and fashion items. Since Revolve is an online clothing store, they know how important it is to make sure their customers are happy. As a start, Revolve has the best and most thorough return policy for its customers.

They let customers return or exchange items within sixty days of when they were bought if they are unhappy with the goods they sell. To return items to Revolve, you need to have the paperwork and proof of purchase.

Revole Return Policy

You have up to 90 days to switch an item or get a full refund if you return it within 60 days. If you need help getting your return item back to us, please don’t hesitate to contact our customer service team.

Some items that are highly discounted may mark “FINAL SALE.” If this is the case, you can’t return, exchange, or get store credit for these items.

REVOLVE does not pay for returns sent outside of the United States. Sending the items back should be done using the cheapest shipping method that lets you keep track of them.

Details about Revolve Returns

Information Details 
Website Revolve
Return time/Refund60 days
Exchange Time90 Days
Customer Service contact+1-562-926-5672
Emailsales@revolve.com
Refund MethodOriginal form of payment method 
Return typeIn-store online

Ways to Return Revolve Items

In store

  • You can go to the website’s return and exchange pages or login to your account and look through your order records.
  • Find the things you want to return and click “Return Items.”
  • Following the other rules will get you a QR code. Choose the reason you want to return.
  • Keep your item safe in its original box with any tags or stickers that came with it.
  • Use UPS or FedEx to drop off your package box.

By mail

Email sales@revolve.com to get in touch with customer help. Send an email with all the information needed for the item you bought. Just follow the website’s steps and pick a reason for the return. You’ll give a return label after writing an email. Please print out the label and put it on the thing you want to return.

REVOLVE Return Policy

How to Send in Your Return/exchange

INTERNATIONAL

Customers from outside the US have to pay for their shipping costs when they return or swap an item. To send something back to REVOLVE, please:

  • Choose whether to swap or return the item.
  • For exchanges, you should call customer service to put your replacement on hold so that it doesn’t sell out while we wait for your package. To put an item on hold, please call or email us with the order number, the item, and the size you want.
  • Put your thing(s) in a bag or box.
  • Please put your invoice number and the words “Return shipment to US” on the airway bill. You can use any mail service to send your return or trade to REVOLVE 12889 Moore St Cerritos, CA 90703 US.

Revolve Refunds

INTERNATIONAL

When returns get to our office, it does take 3–10 working days to process them. When your return is handled, and your money is refunded, you will get an email letting you know. It might take a few business days for refunds to show up on your credit card account. This is different for each financial organization.

Revolve Return Policy Exceptions

  • The product must not open clean, undamaged, and undamaged.
    Tags must be intact.
  • Items should not wash or cleaned and unworn along the original tags.
    Revolve is not able to accept the return of items purchased.
  • They will not accept a return within 30 days.
  • In the period of Christmas (1st November – 25th December), The company can accept returns after 30 days if it receive prior to 10th January.
  • The entire product should include. If any part of the product is missing, Revolve cannot accept a return.

Revolve Exchange Policy Conditions

Items must return with all tags still attached and not worn, washed, broken, or used. Here are some tips to help you keep your things in good enough shape to return:

SHOES

Any hard surface makes it easy for shoes to get scratched. Always walk on rugs when putting on shoes. The shoe boxes are an important part of how the shoes are shown off, and they need to return with the shoes in good condition.

SWIMWEAR AND LINGERIE

For cleanliness’s sake, please try on over knickers. Do not take off the slippery cover.

TOPS AND DRESSES

Please be careful that the deodorant or makeup doesn’t rub off on the clothes.

Revolve Refund Policy Process and Timeline

Once Revolve gets your return, they will send you an email to let you know that they got the item you sent back. Furthermore, the business will let you know whether the item has been approved or rejected, as required by the business. Once company leaders approve the product, it will move forward.

The business needs three to four days to give you your money back. Once the return process is done, Revolve will send you your money back. Credit will apply automatically to both your credit card and the way of payment in the first place. Getting your money back might take a few work days, depending on the bank you use.

Limitations and Restrictions of Revolve Return Policy

Once Revolve gets your return, they will send you an email to let you know that they got the item you sent back. Furthermore, the business will let you know whether the item has been approved or rejected, as required by the business. Once company leaders approve the product, it will move forward.

The business needs three to four days to give you your money back. Once the return process is done, Revolve will send you your money back. Credit will apply automatically to both your credit card and the way of payment in the first place. Getting your money back might take a few work days, depending on the bank you use.

Revolve Shipping Policy and Charges

Revolve knows how important it is for you to get your item on time and in great shape. Everything is send out between 1 and 14 work days. How long it takes to ship depends on the item, where it needs to deliver, and any issues that might cause a delay. Shipping costs depend on where you live and how long it will take for the package to get to you.

Revolve Gift Card Policy

Revolve gift cards can use with other deals and refunds. When you buy the gift card, you can go right away. When you return an item that buy as a gift, you’ll get gift credits equal to the amount you paid for it. These credits will send straight to you.

After you return the item and get credit for it, the gift card will send to you within four hours. People who receive a gift card from Revolve will get it send straight to them. If it’s clear that the item was a gift, we give some money back to the person who gave it to you.

Revolve Warranty and Authentication Claims

When a customer receives their package, they must let us know if there is any damage that they see. After your review, the customer service department will get in touch with you. If you find hidden damage in an item, please email us as soon as possible, no later than 24 hours, with information about the damage. Please send us a picture of the problem through the Claim form so that we can process your claim faster.

Take care of your product and keep it in good shape, and the manufacturer’s guarantee will not cover you. If you want to make a guarantee claim, you must use the Claim Form.

Revolve Store Hours

The store hours of revolve are as follows:

DayOpening Hours
Monday10:00 AM – 6:30 PM
Tuesday10:00 AM – 6:30 PM
Wednesday10:00 AM – 6:30 PM
Thursday10:00 AM – 6:30 PM
Friday10:00 AM – 6:30 PM
Saturday10:00 AM – 6:30 PM
Sunday12:00 PM – 5:00 PM

FAQs – Revolve Return Policy

Does REVOLVE give full refund?

You have sixty days to return something and get a full refund, or you have up to ninety days to swap it.

How long does a refund take from REVOLVE?

Once a return arrives at our facility, it may take up to three business days to handle it. After you send the item back and wait for your refund, you will get a confirmation email. It could take anywhere from three to five business days for your refund to show up on your card.

What is the return policy for revolve?

POLICY. Within 60 days, you can return an item for a full refund, and within 90 days, you can exchange it for something else.

Does revolve not do happy returns anymore?

We’ve partnered with Happy Returns to make your return experience as hassle-free as possible. Our eco-friendly, printer- and box-free returns and swaps design with your convenience in mind. Simply locate a Return Bar near you, drop off your items, and you’re all set! You’ll receive proof of your refund within 24 hours of the drop-off date.

Is REVOLVE a good site to buy from?

I’ve been shopping at Revolve clothing for years and have loved everything I’ve bought. Postage works very well. Items usually get to me in 10 days, but sometimes they get to me in 5. Shipping across borders.

Does REVOLVE have a return limit?

We value your loyalty and understand that sometimes, returns are necessary. If you’ve returned more than 80% of the value of your purchases in the last 12 months and more than $7500 worth of goods, your account will have a different return policy. However, please note that you may not be able to send items back for free.

Are items on REVOLVE authentic?

Although some items marks “Pre-Owned,” REVOLVE only sells original, first-run items that buy straight from the designer.

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