Princess Polly Return Policy - Exchange Policy

Princess Polly Return Policy – Exchange Policy

Find all the necessary information regarding the Princess Polly Return Policy with easy-to-follow instructions to determine the best time for refunds, returns and exchanges. Read to ensure a smooth return experience with the famous fashion label.

What is Princess Polly Return Policy?

Princess Polly offers top-quality and reliable products to their customers. However, if you’re unhappy with the purchase, Princess Polly will allow you to return your purchase for a refund within 30 days from the date of purchase. The object must remain in the original condition and include the proof of purchase and all tags.

Details of Princess Polly Returns

Information Details 
WebsitePrincess Polly
Refund methodOriginal payment method
Contact details+1 323-543-7376
Return periodWithin 30 days

Princess Polly Return Policy Method

  • You must provide your order number as well as your postal code.
  • Customers can print the return label and return the item.
  • Customers can deliver the items to a designated place.
  • The cheapest option is dropping off the items in a designated area, especially if you’re seeking money back.
  • Drop-off is free.
  • A $6.95 fee is deduct from the refund if you wish to receive a refund and decide to print the label.

Princess Polly Refund Policy

Princess Polly can take 6/7 days to decide and issue a refund. The time frame for refunds can vary depending on the account in the bank. Refunds that made using afterpay or ShopPay are also eligible for processing. However, the process differs.

Princess Polly Return Policy

After Pay Refunds

  • If you decide to print a shipping address label, the charge deducted from your reimbursement.
  • You can return your item at any time you’d like.
  • The amount of the return will reimbursed. However, the After-Pay instalment must made in time.

Shop Pay

  • The fee will subtracted from the refund if you decide to print the label.
  • The first transaction will processed at the end of the month.
  • You can return your item at any time you’d like.
  • Final instalments will then cancelled first.

Princess Polly Exchange Policy

  1. Instant Exchange
  2. Standard Exchange

Instant Exchange

The card will charged for the total amount if an immediate Exchange item isn’t exchange within 14 days. The credit card has the amount of $1.

Standard Exchange

You will receive an email confirmation which contains your new order number. After the shipping company has scan your return, your returned order can handled.

Exceptions of Princess Polly Return Policy

  • Earrings
  • Cosmetic products
  • Washed products
  • Worn goods
  • Beauty products
  • Underwear
  • Swimming suits that need to cleaned.

Princess Polly Warranty Claim Policy

Contact customer support at 323-543-7376. Tell them you received defective or damaged products. Contact us via email at the address below, and we’ll treat it as a top priority and try our best to meet your request.

Delivery and Shipping Policy of Princess Polly

Princess Polly offers a variety of shipping methods. It takes about 2-4 business days to deliver in the US, UK, and Canada. International shipping is longer based upon the location. If your package delivered via the West Coast of America, you should get your package within three days.

If your purchase delivered via the eastern coast of America, you should receive the parcel within two days. If the order exceeds $50, you will receive the package free of charge. For more than $50, the shipping charges not included.

USPS Couriers

It takes between 3 and 4 days to complete the delivery.

  • If your order is over $50, Your shipping charge is entirely free.
  • If your order is less than $50, you must pay USD 8.99 to ship your order.

2-Day Shipping

It takes two days to complete the delivery.

  • For orders over $50 for shipping, the cost is $14.99.
  • If your order is not more than $50, Shipping costs are $21.99.

Princess Polly Return Policy Without a Receipt

If you’ve lost your receipt or do not have proof of purchase, you may still be able to return it. Returns must made in the first 30 days after the date of purchase or when they received. Contact Customer Support to assist you in completing an exchange.

Money Back Guarantee

After you return your item and the process has completed the company will give you an refund within 7 days. The refund time will vary based on the bank account.

Princess Polly Gift Card Policy

Princess Polly gave a refund in the same form as the method you employed initially. The refund will credited to the gift card if you used Princess Polly’s gift cards to purchase your order. The gift card comes with a minimum three year expiry date.

princess polly return policy after 30 days

Refund Policy: You can return items within thirty days after delivery for an exchange, gift card, or refund. Items that are marked as final sale cannot be returned to be returned or exchanged.

Contact Details

PhoneOperating Hours
+1 323-543-7376Mon-Fri, 8:00 AM – 5:00 PM (AEST)


What is the return policy for cider purchases?

The return policy for cider purchases allows customers to return or exchange products within a specified period.

What is the return period for Princess Polly purchases?

The return period may vary, but typically, Princess Polly allows returns within 30 days of receiving your order.

Can I return items that have worn or used?

Generally, Princess Polly accepts returns of items that have tried on, but they should in their original condition with tags attached. Worn or used items may not be eligible for a return.

Are there any items that cannot returned?

Some items may be non-returnable, such as cosmetics, swimwear, and jewelry, for hygiene and safety reasons.

 Do I need a receipt to make a return?

Yes, you must provide proof of purchase, typically the order confirmation or packing slip that came with your order.

Can I return items purchased during a sale or with a discount code?

Yes, you can typically return sale items or items purchased with a discount code. However, the refund amount may adjusted based on the original price.

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