Moncler Return Policy - Exchange Guide

Moncler Return Policy – Exchange Guide

Moncler Return Policy: Explore the hassle-free Moncler return policy that allows for 20 days of return time as well as extended holiday returns and fast refunds. Shop with ease.

Moncler Return Policy

Moncler’s returns policy gives them the right to return your item to Moncler. If you are unhappy with your purchase, you can quickly return for your purchase. Make sure the item not damaged or worn.

The product must be in its original state and have an identification label. If you attempt to return the item without a tag identifying the article, your return will refused.

Details of Moncler Returns

Information Details
Return time20 days
Return medium In- Store & Online
Exchange mediumIn- Store & Online
Refund medium Original mode of payment 
Contact +1 888 320 9162

Moncler Holiday Return Policy

Moncler always offers top importance to customers. If you bought a product during the festive season, they will extend their return period to ensure you can return the item when you are in the position to do so. If you bought a product from November 12th through December 24th, the time to make a return can extended until January 15th.

You should adhere to the standard return procedure if you purchase a product within December 24th. The product should be in its resalable state.

Moncler Return Policy

Return Methods at Moncler

  • Return to Store
  • Return via Mail

moncler return policy in-store

You can utilize Moncler’s Store Locator on Moncler’s website to locate the closest store. The customer can return your merchandise to the Moncler Store by the return date. Take your items in a bag and bring your items to the store. Please speak to the associate at the store when you receive your item; they will perform an initial test.

The store’s representative will only accept your return if the product meets Moncler’s returns policy’s terms and conditions. Suppose the associate at the store acknowledges your returned item. In that case, the store associate will complete the return application for you and then send your returned item to the factory for final review. You will receive an email confirmation with the decision to approve or reject your request once they’ve finished their last check.

Online Moncler Return Policy

It is not possible to return products purchased from Moncler’s by mail. Follow these instructions to return to Moncler’s merchandise by post:

  • Visit Moncler’s official site.
  • Log in for your login.
  • Go to the Order Details.
  • Please select the items you want to return and explain why you want to replace them.
  • Make the label for return delivery, and then attach it to the return package.
  • It is also necessary to return any packaging slips included in your package.

When you receive your item at the warehouse of Moncler, After receiving your product at the warehouse, they will examine your returned item. You will be notified via email. If it meets policies of return for Moncler or not. Be aware that the shipping costs you will paid when you place the order are not refundable.

Moncler Return Conditions

  • The item must returned in its original packaging in the first 20 days from the date of purchase.
  • The article should be unworn, undamaged and unworn.
  • The product has to returned in its resalable state.
  • All products have to replaced with all the tags.

Moncler Exchange Policy

Moncler allows the exchange of your item. However, the item must in its original condition, as it received. The product must exchanged in the first 20 days after the date of purchase. You must follow the Moncler return policy, which is identical to that of the Moncler regular return procedure.

When there is no retail store near your home, Moncler lets you exchange the item online via online methods. You can pick the one that is simple for you. Once your returned package has reached the Moncler warehouse, they will deliver the desired item. Mon Clerk will offer an exchange or reimbursement if you want to exchange something out of stock.

moncler return policy without receipt

Moncler Return Policy Exceptions

  • Moncler has a very generous return policy. However, there are certain limitations. It is possible to return the following items. You not permitted to make an exchange for the following items.
  • You not allowed to submit returns on personalized or customized products.
  • You must be qualified to return a sealed product following the delivery date.
  • The product you purchased is in sealed packaging; if you open and reseal it, you can’t return it.

Moncler Refund Policy

Ensure that the product is in its original state and eligible for return. Once you have received your item, Moncler initiates your refund process and checks to see if you qualify for a refund. The refund will made within 14 days of receipt.

Refunds will made in the format of the initial payment method you used. If you used PayPal when you purchased, they will immediately send you a refund. After you have received the confirmation email, your refund will initiated. The payment will not take longer than 14 days to processed.

Moncler Order Cancellation Policy

Moncler strives to ship and pack your order as quickly as they can. If you wish to cancel your order, the customer can call Moncler’s Customer Service Department at 8883209162. Unfortunately, Moncler cannot guarantee cancellation of your order.

If you are in a position to cancel your purchase If you are unable to cancel your order, you can return the items to Moncler. You can review the above article to learn more about the return policy and the method.

Moncler Faulty Items Return Policy

Moncler committed to ensuring that its customers receive top-quality products. This is why they check their products before they ship them to their customers. If you receive faulty, damaged, or defective items, you can contact customer service at Refunds will granted when you can provide photographic evidence of the damages.

Moncler Delivery and Shipping Policy

Moncler offers various delivery options. You can pick the best option for you based on your preferences. Your purchase will delivered by UPS Courier service.

Moncler Contact Details

You can get in touch with your Moncler Customer Service team at 1-888-320-9162. You can send an email to request Returns and Exchanges at

Moncler Store Hours

To locate the hours of operation directions, store addresses, and phone numbers near your location, enter your zip code or city using the Store Locator.

The hours of store at Moncler in the UK are accessible in the following formats:

DayOpening TimeClosing Time
Monday10:30 AM7:00 PM
Tuesday10:30 AM7:00 PM
Wednesday10:30 AM7:00 PM
Thursday10:30 AM7:00 PM
Friday10:30 AM7:00 PM
Saturday10:30 AM7:00 PM
Sunday12:00 PM6:00 PM

FAQs – Moncler Return Policy

What is Moncler’s Return Policy?

You can request a return for any item purchased on the Moncler Online Store within 20 days of delivery.

How do I ship my return?

Moncler offers a free return shipping label through the courier UPS that you will find in the parcel upon delivery.

Fill in the Online Return Form within 20 days of the delivery date. You have up to 14 days to ship the parcel to our Distribution Center.

Can I use my return service?

Should you prefer to ship the return using a different courier, return shipping fees will be at your expense.

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