Maurices Return Policy - Returns and Exchanges

Maurices Return Policy – Returns and Exchanges

Unleash your Inner Fashionista – Explore the Maurices Return Policy to Make Confident Fashion Decisions

Maurices Return Policy

The wrong size? What if it’s the wrong size? Maurices return policy accepts both online and in-store. Maurice does not specify a time limit for returning your product. To return the merchandise, you must have the original receipt or proof of purchase. You’ll have to pay $5.95 in shipping. If your return is less than $10, please contact the customer service department or visit the Maurice store.

Details about Maurices Returns

Return PeriodNo Limit
Refund Period1-4 Business Days
Refund MethodOriginal Payment Method
Exchange PeriodNo Limit
Return MediumsMail, In-Store
Customer Support HoursMonday-Friday: 8:00AM-10:00PM
Saturday-Sunday: 9:00AM- 8:00PM
Phone SupportSMS: 1-866­-977-1542

Maurices Refund Policy

The refund will be made using the original payment method. You will receive a refund for items returned online within 1 to 4 business days. The refund will be issued if you paid with a credit card. Shipping fees are not eligible for refunds.

Maurices Refund Policy

Maurices Gift Return

Maurices will accept your return if you include the original receipt and gift item. Maurices staff will assist you with returns and exchanges. Maurices offers credit in the store for the cost of the item if you still need a receipt.

Maurices Exchange Policy

Maurices do not accept exchanges online at the online warehouse. To exchange an item, you must visit a Maurices shop. The store associate will assist you with the deal. You can exchange the article online, but shipping and handling fees will apply.

Maurices Return Conditions

Maurice has the following return conditions:

  • The item must be in good working order.
  • All items must have tags attached.
  • The order number must be provided.
  • Include the original packing slip in the package.

how to return items to maurices

Maurice stores do not accept returns of online purchases. You will receive your items if you return them to the store. Maurice offers a variety of return options for customers to make it easy.

Maurices Online Returns

Follow these steps to return Maurice’s goods via the mail:

  • Maurice’s Official Website is available.
  • Return to the page.
  • Follow the prompts to identify the items that you wish to return.
  • You can print your return shipping labels.
  • Remove the extra tags and pack your items in a secure package. Attach the return shipping label.
  • Drop your parcel off at the nearest UPS location.
  • Your refund will be processed within 1 to 4 business days.
  • You can send your package to this address:

Maurice returns, 1901 State Rd. 240 East,  Greencastle, IN 46135

Maurices return policy in-store

Locate a Store on the Maurices site to locate the nearest store. Maurices stores accept your returns. Take your items to the store in a bag. Bring the original receipt to the store with any returned items. Speak to an associate at the store, and they can help you through the process.

Maurice Delivery and Shipping Policy

Maurice offers the following shipping and delivery options:

  • Standard Ground Shipping is free on orders over $50. It arrives within 3-8 days.
  • Standard Ground Shipping is $6.95 and takes 3-8 days for orders under $50.
  • The 2-day shipping costs $11.95 and arrives within 2-3 business days.
  • Next-day shipping is 20.95 and up. It comes within 1-2 business hours.

Maurice Gift Card Policy

The digital and physical gift cards can be redeemed in-store and online to purchase merchandise. These gift cards can be redeemed for cash. You must provide proof of purchase to replace or cancel your gift card if lost or stolen.

Gift cards can be loaded between $10 to $500. Enter your gift card number along with your PIN to check the balance. For more information on gift cards, you can contact 1-866-977-1542.

maurices return policy without receipt

Maurices only allows you to return an item with the original receipt. If you wish to receive a refund, please bring your original receipt or proof.

Maurice Order Cancellation Policy

After placing your order, you have thirty minutes to cancel it. To cancel your order, you can chat live with the customer service team or call them at 1-866-977-1542. You will not be able to cancel an order if it has been over 30 minutes.

You can return the items to Maurices if you are unable to cancel.

Maurices Store Timings

On the Maurices site, you can find out the hours of operation and the location of your nearest Maurices stores by visiting the Locate a Store.

Maurice Customer Service Hours

Maurices Customer Service is available during the following hours:

DayStarting TimeEnding Time
Monday8:00 AM10:00 PM
Tuesday8:00 AM10:00 PM
Wednesday8:00 AM10:00 PM
Thursday8:00 AM10:00 PM
Friday8:00 AM10:00 PM
Saturday9:00 AM8:00 PM
Sunday9:00 AM8:00 PM

Maurices Contact Details

Maurices Customer Service can be contacted via live chat or email at Send an SMS to 1-866-977-1542.


What is maurices return policy?

maurices return policy allows customers to return items within 60 days of the original purchase date for a full refund or exchange.

How do I initiate a return?

To start a return, you can go to the Returns and Exchanges page on the maurices website, or you can visit a maurices store.

Are there any items that cannot be returned?

Some items, like final sale items, are not eligible for return or exchange. 

How long does it take to process a return?

Your return to be processed within 5-10 business days.

Do I need the original receipt for a return?

While having the original receipt is helpful, maurices accept returns without a receipt if they can verify the purchase in their system.

Can I get a refund for my original payment method?

maurices typically issue refunds to the original payment method used for the purchase.

Can I exchange an item for a different size or color?

Yes, you can exchange an item for a different size or color if it’s available. If you still need to, you may receive a refund or store credit.

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