Mango Return Policy 2024 | Complete Guide | Easy Tips

Mango Return Policy – Returns, exchanges and refunds

Mango Return Policy

Mango is one of the most well-known clothing brands. If you bought your items and have changed your mind about them and want to return them, you are allow to do so. The mango return policy after 30 days says you can return your purchased goods for 30 days.

The items should unopened and not used. The price tags must attached to the product for them to returned. There is a 14-day period after the purchase date to return the item if you bought the product during a sale. The things are only able to returned to the country that they purchased from.

Exchanges are only available for items purchase using gift vouchers. They will not returned. Refunds and exchanges are complete with the same payment method you use for the purchase. It is not possible to return items through the mail or at a store. This return policy may not apply to stores at airports or department stores.

Details about Mango Returns

Return Period30 days
Refund Period3-12 days
Refund MethodOriginal Payment Method
MediumsIn-Store, Mail
Phone HoursMonday-Friday: 6:00 AM – 8:00 PM
Saturday-Sunday: 8:00 AM – 5:00 PM (EST Time)
Phone Support+1-8666664664

Mango Return Policy Methods

Return your items to Mango in several ways.

Returning Online Purchases In-store

If you are unsatisfied with your purchase at Mango, you may request the return or exchange of the item purchased to a different size within the 30-day timeframe. To return the online purchase, you have to follow the steps below:

  • Find the closest Mango retailer.
  • Bring your purchase to the cash desk in the shop and request a replacement or refund.
  • Make sure you include the delivery note.
  • For printing the shipping receipt, print the delivery note, visit My Purchases within the My Account section.
  • Choose your order and print the “Return Request Form.” “Return Form”. If you don’t already have a login, enter your email address and order number.

Mango return policy online

To return products bought online by mail, you’ve got the time of 30 days. You can exchange or return your purchase via postal mail. We will not held accountable for the return or additional shipping costs. Make sure you follow these instructions to send back your item by mail:

  • The items should packed securely and placed back in the original packaging.
  • It is essential to attach an acknowledgment of delivery.
  • The delivery notice should indicate whether you’d like to return the item or exchange it for an alternative product size.
  • If you want to print the receipt for the delivery note, go to My Purchases under the My Account section.
  • Choose your order and print your “Return Form.” If you don’t possess an account with us, you must enter your email address and your order number.
  • Send the parcel to the following address:

MANGO RETURNS – C/O Carbel Easton One, 1520 Van Buren Rd,  Easton, PA 18045

The buyer is responsible for the shipping and handling charges. Mango is not responsible for the product’s failure to reach its warehouse. After examining your effect at the warehouse of Mango, you will receive a refund within 3 to 12 working days.

Mango Return Policy in-store purchase?

It’s straightforward! It’s easy! Thirty days (14 hours during the sale duration) from the date you purchased to return or exchange items (except gift vouchers, which are only exchangeable). Visit any of our stores across the United States with the item and the receipt from purchase, either in paper or digital format.

For purchases made on or after 06/11/2023, items from the CAPSULE collection can be returned or exchanged within fourteen days of the date of purchase.

Make sure to display the barcode using the mobile device. You can find it in the information of your purchase. My Purchases > Returns and exchanges.

Before your visit, We suggest you read the following return conditions:

  • Returns and exchanges will be performed in the same manner as the purchase. When purchasing a credit card, it’s essential to provide an original receipt of the purchase along with the receipt for the transaction.
  • Please be aware that the clothing should have its price tags intact and in excellent condition.
  • Certain items are not exchangeable or returned for health reasons: Face masks, hand soaps, underwear, toiletries, lingerie, and earrings.
  • The items you’ve customized or modified are not exchangeable or returned since they were created solely for you and, therefore, cannot be sold on the market for sale again.
  • Candles, perfumes, and other cosmetics should be returned in sealed original packaging.
  • Purchased items with Gift Cards Gift Cards are only exchangeable for buying other things. Returns are permitted.
  • The stores within Puerto Rico only accept exchanges for purchases made from Puerto Rico.

The full terms and conditions can be found on the purchase receipt.

Returning IPAD Purchases In-stores

Bought the product from Mango stores and are planning to return it, you’ve got 30 days to do this. Find the closest Mango store with the item you purchased. Bring along the receipt for the item. Make sure the thing is in pristine condition and isn’t damage or worn out.

The refund will issued after the item has inspected. You may exchange the item for a different size at the store, too. This may be different for shops located near airports and department stores.

Mango Return Policy by mail

You can take the parcel and the items you’d like to swap or take them to the closest post office. It’s easy!

Just prepare your package with the items you want to exchange or return and the return form for your purchase.

  • If you’re requesting a swap of sizes, please note the size you want on the form beside every item.
  • If you’re making a return in writing, please provide your reason for returning. This is crucial as it allows us to to improve our clothing, and your feedback is valuable!

Don’t forget to adhere to the return label you received along with your order on the exterior of your box. If you cannot locate or haven’t received the return label, you can download it from the order information within My Orders.

If you’re unable to find a return label forward your parcel to the address below:

MANGO RETURNS – C/O Carbel Easton One

1520 Van Buren Rd

Easton, PA 18045

Be aware that, in this instance, we will not be responsible for the return cost.

Returning IPAD Purchases via Mail

If you’d prefer to send your purchase back to Mango to returned via mail, please send your package to address listed below.

Mango Return Policy – C/O Carbel Easton One, 1520 Van Buren Rd,  Easton, PA 18045

Make sure to attach the receipt or photocopy of it to the parcel. Your responsibility is to track and insure your package at your own cost. Mango needs bank information to be provided to refund the purchase. Visit ” Update Bank Details” within the My Account section. You must enter your email address and the order number if you’re not register.

Mango Return Policy

Mango Refund Policy 

According to Mango’s refund policy, you must present the original receipt when you want a refund. It will then issued using the original payment method. It can take 3 to 12 days for the refund to made. Amount due from the date of the parcel’s return in the store.

The items undergo an eligibility test to determine whether they are in perfect condition. After the items have examined and inspected, you will informed by email. Make sure you pay for the cost of shipping and delivery to the Mango’s office. If you find a damaged item, the shipping cost is refunded once the item returned.

 Mango Exchange Policy

If you want a different size of the item you bought, you may request it upon returning the item via mail. In the delivery note, you should indicate that you wish to swap the product and suggest that you want the size change. If you wish to exchange the product for another color or model, it is necessary to return the item and then place an order for a new one.

Conditions of Mango Return Policy

Be aware of the following rules:

  • The product must be in the exact condition that you received when you bought it or received it in case you would like to return the items.
  • The product should not damaged, worn out, or damaged because of damage or wear.
  • The price tags should attached, and using the same packaging is preferable.
  • It is not possible to return or exchange hand sanitizers, facial masks, or screens to protect your health and safety reasons.
  • If you want to return underwear, the label, as well as the safety seal, should preserved for hygiene reasons.
  • Mango will check the item’s condition upon receipt of the package and then take the next step to either return or exchange the size.
  • Mango does not accept Cash on Delivery. We will not reimburse for any return or shipping for returns via post.

Mango Gift Card Policy

It has altered the Mango return policy and has been unable to make electronic Gift Cards available starting March 31, 2021. If you wish to use the card before March 31, 2021, email the eGift Card number.

What products is Mango offering?

Mango’s products include: Mango include:

  • Women’s Clothing
  • Men’s Clothing
  • Teenage Clothing
  • From newborns to 14-year-olds Kids Clothing
  • Home Accessories

Mango Delivery and Shipping Policy

Indicate the address at the address to which your order is sent. Your order will delivered to the address you specify. Mango gives free delivery for orders of up to $50. The delivery time for various locations is in the following manner:

DestinationShipping Time
Eastern U.S.1-5 business days
Midwest-Southeast U.S.2-6 business days
Western U.S.2-7 business days
Alaska, Hawaii, and Puerto Rico2-8 business days
P.O. Boxes and Military Addresses5-10 business days

Mango Return Policy without Receipt

If you want to return a purchase at Mango, the receipt is crucial. Got the receipt, you’ll only be able to return the item and exchanges, refunds, or exchanges. If you purchased using debit or credit cards, the receipt from the till and the charge receipt are mandatory. You may exchange or return your items if you have an original receipt as well as the toll or the receipt for a charge.

Mango Order Cancellation Policy

Mango does not cancel orders promptly since they initiate the preparation process immediately upon your confirmation on the site. However, should you change your mind and wish to cancel your order, you can opt to return or exchange it once you have received it.

Mango Return Policy for Faulty Items

If you’ve received a defective product from Mango, you can receive a reimbursement. Your item goes to the warehouse for inspection when it arrives at the warehouse. In these instances, returns or exchanges must returned through Standard shipping.

It is essential to include the return note inside the package. To get a refund, include a receipt with the shipping fee. If you receive a defective item, You will reimbursed for the shipping cost after you have returned.

Tips for Making Returns at MANGO

It is essential to keep these points before you return visit to Mango.

  • Refund only unworn, washed, and unwashed items in the original packaging. Price tags must attached.
  • Refund your product after 30 days.
  • You have to bring your receipt for return or exchange of size.

Mango Customer Service Hours

The hours of customer service are Monday through Friday, from 6:00 AM until 8:00 PM on Saturdays, and from Sunday, from 8:00 AM until 5:00 PM (EST).

Mango Contact Details

Contact one of our agents by dialing 1-800-8666664664 or via email at

FAQs – Mango Return Policy

What is the return policy for Mango?

There are thirty days after the day you purchase to exchange the item (except only exchangeable Gift vouchers). Visit any of our stores within the country and bring the item and the purchase receipt, either in digital or paper format. Be aware that you may also display the barcode on the mobile device.

How many days is Mango return policy?

There are 30 days after your purchase to return or exchange products (except gift vouchers, which cannot be exchanged).

Does Mango do free return?

Yes. To Mango’s return policy, from the moment you receive your order, it is 30 days from the date you purchase to exchange or return the items you purchased. It’s free.

Does Mango give refunds?

If the buyer is not happy after the purchase has been received, Mango allows them to change or exchange the product’s dimensions or return it within 30 days from the date of dispatch, provided that the garment has not been worn or damaged.

Does Mango accept returns without receipt?

When you visit us, read the return terms. Returns and exchanges are to be processed in the same manner as purchases. If you are paying through a credit card, you must show an original receipt of the purchase and the transaction receipt.

How do I contact Mango refund?

You can also reach one of our representatives by dialing 0800 026 0128. The hours of operation are Monday through Friday, from 10 a.m. until 5 p.m., and on Saturdays between 9 a.m. and 3 p.m. Because of the high demand timeframe, the response time may be slightly longer than usual.

Does Mango have customer service?

You can also reach one of our representatives via phone at 1.866. 6MNGMNG (1.866. 666.4664) for free. The hours of operation are Monday through Friday, from 9 a.m. until 8 p.m.,anddays and Sundays between 9 a.m. until and.

Can I cancel Mango order?

If you don’t want your package delivered, you can make a cancellation request through our live help chat. Visit “Managing my order,” choose “Cancel my order,” and complete the form. Within 24 hours, you’ll be notified via email whether your request was approved.

Can you return items from Mango Outlet?

What are the terms of return? The items you return must be in the same state that you received the item. Certain items aren’t eligible for exchange or return due to hygiene issues: gels, masks or toiletries, lingerie, swimwear, underwear, and earrings.

How can I exchange or return an online purchase?

You’ve got 30 days after the dispatch date of your order to process exchanges or returns. For purchases made after 06/11/2023, products from the CAPSULE collection can be returned or exchanged within fourteen days of delivery. Select the return type that best meets your requirements:

What is the Mango Fashion return policy?

The Mango Fashion return policy outlines the rules and procedures for returning clothing and fashion items purchased from our store.

Can I return clothing items if I’m unsatisfied with them?

Yes, you can return clothing items if you’re unsatisfied with them.

Do I need a receipt to return clothing items?

You will need a valid receipt or proof of purchase when returning clothing items.

Will I receive a refund or an exchange?

Depending on your preference and the availability of the fashion items, you can choose either a refund or an exchange for other clothing items.

Are there any conditions for returning clothing items?

Clothing items should be in their original condition, with tags attached and no signs of wear or damage.

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