Lululemon Return Policy - 2023

Lululemon Return Policy – lululemon athletica

If you’re seeking a refund from Lululemon and want to return, you’re in the right spot. You should know everything in Lululemon Return Policy, including dates and conditions for beginning an exchange.

What is Lululemon’s Return Policy?

If you’re unhappy with the purchase, Lululemon lets its customers return the item in the first 30 days after the date of purchase. The item must be inside its packaging and not used. Ensuring the returned product is in its original packaging is essential. The product must not worn, undamaged, and accompanied by evidence of purchase. The tags must be present on the item.

Details of Lululemon Returns

Information Details 
Website Lululemon
Return time 30 days 
Return medium In-store & online 
Exchange time30 days
Refund method Original payment method 
Contact 1-877-263-930

Lululemon Return Policy Methods:

You can return to Lululemon via the web or by visiting the store.

Online Returns at Lululemon:

Returns can made online through Lululemon’s website by sending a mail. Follow the instructions to complete your return.

  • The first step is to visit their website to begin your journey back.
  • If customers have a profile, they can sign into their account. You must give an order ID and billing address to make your return.
  • Choose the products you want to return and explain why you’re returning the item.
  • After selecting the items, you can submit your selections.
  • You will receive an email confirmation with the Return shipping address.
  • Put the items in the correct box, then affix the return label outside the box.
  • Send the box back to the retail store of Lululemon.
Lululemon Return Policy

US customers can drop off their parcels at USPS and FedEx Ground locations. Once the item received from the company and return process begins within 3 to 5 working days. If your return request acknowledged, you’ll emailed an RMA number. This will enable you to track the progress on your return.

What is Lululemon In-Store Return Policy?

If you’d like to return unwanted goods, going to your local store can be the most efficient method to return the item or obtain the money back. If you need help, go to the help desk. Store managers will delighted to assist you. All you need to do is return the item to the store with evidence of purchase. All the required things must remain attached to the product.

The product should be in its original condition, like the day you got it. It must not worn, damaged, or not washed. There are 30 days to return the item in a retail store. We’re happy to offer a full exchange or refund after you’ve tested your shoes and found they are not performing for you. Please return them within 30 days from the date of purchase.

What is the Lululemon Refund Policy?

You must confirm with Lululemon the eligibility of you to receive a refund. Customers can expect the refund within 3 to 10 business days when they accept their return. Your refund request will be denied if you do not meet the return requirements.

It will take 3 to 5 day business hours to approve the item and then issue the money back. After the transaction is complete, you will be notified via email. The refund will processed using the same method of payment that you used to make your purchase at the time of sale.

Exceptions of Lululemon Return Policy:

  • In the absence of a clean liner, The swimwear can’t returned.
  • Final sale items aren’t suitable for exchange or return.
  • Lululemon will not accept the return of gift cards.
  • Customers need evidence of payment to return the item to Lululemon.
  • Original tags must included with the product to return the item.

Lululemon Exchange Policy:

If the customer purchased the wrong item, or if their purchase doesn’t meet their expectations, they entitled to thirty days to swap the product for a different product within the day that you received your purchase.

The product must be in original condition, and the tags must remain intact along with the product. You will need to provide evidence of purchase for the return or exchange of the item. Customers can exchange the item in the store, which does not have an exchange policy online.

Lululemon Return Policy Without Receipt:

If you’ve lost your receipt and wish to return the item, contact our customer service department or the Help Desk. They will request the details of your purchase, such as name, address, address, order number, and phone number, as well as an email address, to track your order on Lululemon’s system. If they can identify your purchase, you can make an exchange at Lululemon.

Lululemon Return Policy Conditions:

  • The product must returned in the first 30 days from the purchase or delivery date.
  • The item must be in original condition and with all tags.
  • Lululemon will accept the exchange when you exchange in-store.
  • Refunds will issued according to the same method you employed initially.
  • Shipping costs aren’t refundable.

Lululemon Warranty Policy:

Between 2-5 two to five years between 2 and 5 years, Lululemon provides a warranty for their products. If the product you purchased not repaired, Lululemon will offer you the money back, a gift card, or a voucher for the current price of the product, or make an exchange for something else if you wish. The product must be in the same condition as you received it. Repair is a process at Lululemon that takes approximately 2 to 3 weeks. Lululemon will notify you by email or phone when your repair is complete.

Store Timings:

The hours of operation for Lululemon within the United Kingdom (UK) are from 10:00 am until 8:00 pm, Monday through Friday. Saturday and Sunday, it’s between 11:30 and 6:00 pm.

The store hours at Lululemon within the United States (US) are from 10:00 am until 7:00 pm from Monday through Saturday, and on Sundays, it is 11:00 am until 6:00 pm.

Monday to Friday10:00 am to 8:00 pm10:00 am to 7:00 pm (Saturday Too)
Saturday & Sunday11:30 am to 6:00pm11:00 am to 6:00pm (Sunday Only)

Contact Details:

Customers can reach us via live Chat. Contact us by phone at 1-877-263-9300. During the week, you can contact us between 6:00 am and 6 pm on weekends. The time of contact is from 6:00 am until 4:00 pm.


What is Lululemon’s return policy?

Lululemon’s return policy allows customers to return unworn and unwashed items within 30 days of the purchase date for a full refund. For returns between 31 and 60 days, store credit issued.

How do I initiate a return for an online order?

To return an online order, log in to your Lululemon account, go to your order history, select the item you want to return, and follow the provided return instructions.

Are there any items that cannot returned?

Lululemon generally accepts returns for most items, but some exceptions exist. Personalized or final sale items may not be eligible for return.

Can I return worn or washed items?

Lululemon only accepts returns for items that are unworn and unwashed.

How long does processing a return and receiving a refund take?

Once Lululemon receives the returned item, it typically takes 7-14 business days to process the return and issue a refund.

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