Lidl Return Policy and Guide

Lidl Return Policy and Guide

Lidl Return Policy is exceptionally welcoming and user-friendly. If you are not satisfy with the purchase you made at Lidl, you permitted to make an exchange after 90 days after the purchase. The item has to remain in its original state of being. The item must returned in the original packaging with an invoice. Item must returned in new condition to receive a full refund.

  • Lidl Branded products
  • Food items and other brands of the national brand

Return policy for Lidl- Branded items:

Lidl always strives to ensure customers satisfied; Lidl allows you to return or exchange brand-name products. You can begin exchanging or returning brand-name products anytime before the 90-day deadline. The items are to returned in their original and resalable state.

You must submit the receipt if you wish to make an adequate return. In this policy, surprise items like alcohol, national-branded items, and present cards not covered.

Lidl Return Policy for National Brand:

Food products and receipts can returned after 90 days from the purchase date. The item must returned in the original packaging. To receive a full refund, you need to provide your original receipt. Lidl lets you return defective food products more than one year after your purchase date the purchase.

To request the return of defective products that not food-related, you need to call to the Lidl service department. Service department. If the items not listed in the food list or faulty products, they must returned within 90 days.

Details of Lidl Returns:

Information Details 
Website Lidl
Return time90 days
Return mediumIn store
Exchange methodIn store
Refund modeOriginal form of payment 
Contact 0800 977 7766

Lidl Return Policy Method:

The only way to return the product you purchased from Lidl is by going to the store. The item must returned in the original packaging. Find the closest Lidl Retail store. All you need to do is replace your purchase in the shop.

The item must returned in a good and sellable state. The representative from the store will assist you in making the return. It is necessary to provide your receipt or invoice to ensure your return is triumphant. Lidl will not accept a product that damaged or used.

Lidl Return Policy

Lidl Refund Policy:

The item must returned to us within 90 days after the date of purchase. The refund will made within 14 days using the original payment method. If you wish to receive a complete refund, the item has to returned with your original receipt. If you return the item with a receipt, then you will receive the refund in the method of the payment method you initially used.

If you return the item without a receipt, the refund will given to the store by credit. The credit will be equivalent to the lowest selling price of the item. You can apply this credit to purchase items from Lidl. Gift cards from Lidl, shipping, and other handling fees are not refundable.

Lidl Exchange Policy:

By Lidl’s return policy: As per Lidl’s return policy, you can change your order within 90 days of purchase. You can exchange your item only by visiting the store. The item must be in good condition and resold when you exchange it. Lidl will permit you to exchange the item.

Lidl staff will assist you with the exchange service for a different product in style, design, or color after you return the previous item to receive full reimbursement. If you require assistance, you can call the Lidl service department. Service department.

Lidl Return Policy Condition:

  • Lidl will not accept the outcome if the product is damaged or not in its original state.
  • The product must be in good condition and unaffected.
  • Lidl will not receive a return of a product with no sales tags.
  • The product should be in good shape for resale.

Lidl Return Policy Exceptions:

According to Lidl’s policy for returns As per the return policy of Lidl, there are a few exceptions:

  • The item must returned in the original packaging. If the item damaged or modified in any way, you cannot submit an exchange of the product.
  • Lidl will not accept the return of secondhand products.
  • A return of the product within 30 days will not accepted.

Lidl Return Policy without a receipt

You must submit your receipt to be able to return to Lidl. Lidl has a straightforward return policy. If you don’t return your ticket, then you aren’t able to make an exchange or return to Lidl. If you purchased on their website, you’ll have to take out the receipt and present it to the customer service department—the tickets to make returns, so you must provide that original receipt.

Lidl Faulty Returns Policy:

Lidl will offer you an exchange or refund if you receive a damaged, defective damaged, defective, or damaged product. The customer should call Lidl’s customer service team within the first day of receiving your purchase.

Lidl Store Hours:

To locate the hours of operation directions, address, and phone numbers near you, enter your zip code, city, state, or town using the Store Locator.

DayOpening TimeClosing Time
Monday7:00 AM11:00 PM
Tuesday7:00 AM11:00 PM
Wednesday7:00 AM11:00 PM
Thursday7:00 AM11:00 PM
Friday7:00 AM11:00 PM
Saturday7:00 AM11:00 PM
Sunday11:00 AM5:00 PM

Lidl Contact Details:

It is possible to contact us by phone. Can call us on 0800 977 766. You can go to Help Service. For further questions, visit Lidl’s official website. Lidl.

Lidl Customer Service Hours:

Customer service is between 8:00 a.m. and 8:00 p.m. from Monday through Saturday. The customer service representative is available on Sundays from 9:00 a.m. until 5:45 p.m.


What is Lidl Return Policy?

As per the Lidl return policy, customers have 90 days from the purchase date to return their displeasing groceries.

Is there a way to return online to Lidl without having to visit a store?

You may submit an online contact request, but it doesn’t have an option related to return. It’s likely you won’t hear from them before the 90-day window closes. So the best option is to visit a Lidl store.

Is Original Packaging Necessary?

You’ll need to return your items in the original packaging for a hassle free return at Lidl.

Is receipt necessary to return at Lidl?

Receipt is necessity to get your money back in full. However, if you are missing the receipt, then you’ll still get their store credit for your future purchase.

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