House of CB Return Policy - Refund Policy

House of CB Return Policy – Refund Policy

The House of CB return policy states that items can be sent back within 28 days of the buy date. The item must be brand new and in its original packaging. Make sure it isn’t broken or ruined. The product should be in good enough shape to be sold. You must show proof that you bought the item to get your money back. You can send our goods back to us through an online return site.

House of CB Returns

Information Details 
Website House of CB
Return time 28 days 
Return method In- store and online 
Refund method Original payment mode
Refund period 10 days 
Contact 44 208 534 389

House of CB Return Policy Methods:

Items can be sent back by mail or brought back to the shop. If an object is damaged, the House of CB does not return it. You can’t return things you bought online to shops.

House of CB Return Policy in store

If you buy something from House of CB and aren’t happy with it, you can return it to the store within 28 days of the purchase date. All you have to do is bring the item back to the store in its original packaging and with either a legal government photo ID or the receipt in your hand.

When you get to the store, talk to someone in customer service. They are willing to help you. A customer representative will examine the receipt and your buy to determine if it is eligible. If they say it’s okay, you can take your item back to an outlet. If the item meets the House of CB return policy, you should get your money back within a few hours.

House of CB Return Policy

House of CB online return policy

Twenty-eight days from the date of purchase, you can send the item back by mail if you are unhappy with it. It would help if you put a return sticker on the thing you want to send back. The company gives you the return label. You can get it on the official House of CB website if you don’t get it when you get the package. To get the return label, follow the steps on the page. Also, ensure the item is well packed inside the box and put the return sticker on the outside. Almost any delivery service is acceptable to use.

House of CB Refund Policy:

House of CB has a good return policy. Customers allow to return things and get their money back. We will refund you in two to three business days if you request a return within the first 28 days of buying something. After 28 days, you can return the item and get your money back on a House of CB gift card.

You won’t be able to get the thing back if it broken. Ensure the item is brand new and hasn’t been worn or damaged. Also, please return it with all the necessary paperwork for a full refund. We can only accept gift cards that can redeem on our website for returns of everyday items. Since you already paid for shipping, this amount cannot refund.

House of CB Exchange Policy

The buyer can request an exchange if they are unhappy with their purchase and want to return or switch the item. The House of CB’s return policy says that your product must meet the conditions for a return offer, a swap, or to return the item. The store manager will review the item and let you know if you can exchange or return it.

The swap policy at House of CB is the same as its return policy. The goods must return within 28 days of the date you bought them. If the new item is available, they will make the exchange happen. If you have any more questions, please get in touch with our customer service team.

House of CB Return Policy Conditions

These are the conditions for return in the House of CB:

  • The thing has to be brand new, never worn, and not damaged in any way.
  • Things must have tags on them. Tags should be put on the things.
  • Every exchange is based on how many stocks are available.
  • It might take two to three business days for an exchange to happen.
  • It’s not free to return CB. You must pay a fee when you return something to the House of CB.
  • 3.0 PS120 deals can’t ship back or exchanged for cash.

House of CB Delivery and Shipping Policy

In addition to their home countries of the US and the UK, the House of CB also ships its goods to most other countries. So you can use the international shipping choices that the House of CB offers. The House of CB. Shipping costs depend on where the package is going and your choice of delivery.

It is important to remember that when you ship something internationally, you may have to pay customs fees and import duties. These fees are the buyer’s problem. The company will give next-day or standard delivery if you’re in the UK. Deliveries of standard items can only happen Monday through Friday, from 8 a.m. to 7 a.m. GMT.

House of CB return Policy Exception

In accordance with House of CB return policy, there are a few exceptions:

  • To return an item, it must be in its original condition. If it has been damaged or changed in any way, it cannot return.
  • Items returned after 28 days will not accept.

House of CB store hours

The store hours of House of CB are as follows:

DayOpening TimeClosing Time
Monday9:30 AM7:00 PM
Tuesday9:30 AM7:00 PM
Wednesday9:30 AM7:00 PM
Thursday9:30 AM9:00 PM
Friday9:30 AM9:00 PM
Saturday9:30 AM7:00 PM
Sunday10:00 AM7:00 PM

House of CB contact details

Follow the link below in order to email. Contact customer service by dialing the number +44208 534 389. Visit the website at

House of CB customer service hours

They will reply to your email or text message within 24 hours. Our customer service team will ensure that you’re 100% happy because we consider our customers crucial to us.

FAQs – House of CB return policy

Does House of CB do refunds?

We’ll be happy to help you if you email us at RETURNS@HOUSEOFCB.COM. Don’t worry if you can’t return or get a refund on some things. We make this very clear in our designs. Payments will be put back into the original buyer’s credit card.

Does House of CB have free exchanges?

Customers can return or exchange items bought at House of CB within 28 days of getting their order. But some things must do for the return or swap. Items must be brand new, never worn, in their original package, and with all tags still attached.

How long do House of CB exchanges take?

Please give us two to three days to handle your return after we receive it. If the return was for a refund, please wait 7–10 days for the refund to show up in your account.

Are House of CB dresses returnable?

The things must be brand new, never worn, come with their original tags and packaging, and not have any marks or damage. Items must return in the same state they send in. If they are not, refunds and exchanges will not be possible. Any items being sent back must send within 28 days of receiving them.

What is the House of CB’s return policy?

House of CB’s return policy allows customers to return items within 14 days of receiving their order for a refund or exchange, provided the items meet certain conditions.

How long does it take to process a return?

Once House of CB receives your returned item, it may take up to 14 days to process the return and issue a refund or exchange.

What are the conditions for returning items to the House of CB?

The item must be in its original, unused condition with all tags and labels attached. It should also be free from any signs of wear, such as makeup or perfume marks. Intimate items like swimwear and bodysuits must have hygiene protection intact.

Can I exchange an item for a different size or color?

Yes, you can request an exchange for a different size or color if it’s available. House of CB will send the exchange item to you after receiving the returned item.

Is there a return fee?

House of CB may charge a return fee that will deduct from your refund if you use their pre-paid return label. The fee may vary depending on your location.

Can I return sale items?

House of CB generally only accepts returns for sale items if they are faulty or damaged.

Can I get a refund to my original payment method?

House of CB will issue a refund to your original payment method if your return approves.

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