Garage Return Policy - Cancellation Policy

Garage Return Policy – Cancellation Policy

Garage Return Policy allows customers to return products within 30 days for a hassle-free return experience. The garage will enable you to return the product but also facilitate the refund or exchange policies. Returns are allow within 30 days after purchase. You must return the product in its original state. The garage will not accept damaged products. The original receipt must accompany the product.

Returns are allow within 30 days after purchase. You must return the product in its original state. The garage will not accept damaged products. The original receipt must accompany the product.

Details of Garage Returns:

Information Details 
Website Garage 
Return time 30 days 
Refund method Original payment method 
Exchange period 30 days 
Return method In-store and online 
Contact 1-888-342-7243

What is the Garage Return Method?

Garage offers its customers two options to return their products. Customers can choose the option that suits them best. You can return the product in person or by mail.

How to Return In-store at Garage?

You can return the product to the garage store if you’re not satisfy with it within 30 days. For a store refund, the customer must bring the product to the nearest store with the original purchase receipt, original packaging slip, or copy of the shipping receipt email. The product must be in its original state. Take the proof of purchase with you when returning the product.

Garage Return Policy

What is the Garage Online Return Policy?

Returns are only allow if the product is in its original state. You will need a return label to send your product. Send your package with your order number, name, and email, as well as your receipt.

Return your products in a pristine condition. Follow the instructions on the website to return your item. Attach the return label to the top of your package. Drop your parcel off at Canada Post. Replacing more than one product requires separate returns. All products must pack separately.

What is the Garage Refund Policy?

Garage will initiate the refund process after receiving your product and verify whether you are eligible. The expected time for the refund is ten business days. You must wait more than ten business days if you send the product.

The refund will made in the same way you paid initially. You will not get a full refund if you damage the item. To receive a refund, the product must be unworn and unaltered.

What is Gift Card Return Policy at Garage?

If you paid with a gift card, you can return your item via mail or in-store within 30 days of purchase. If you want to get your refund, your refund will issued in the form of a new Garage gift card. You cannot request to get your refund in the form of cash or any other payment method. You will not be able to get an instant refund on credit cards.

What are Return Policy Conditions at Garage Clothing?

  • The product must return along with its tags.
  • The product must return unwashed, undamaged, unworn, and unused.
  • The product must returned within 30 days of purchase.
  • Pack the product in its original packaging, such as beauty products in case and shoes in the shoe box.
  • If you want to return shoes, then they must return with its protective film.

What is Garage Exchange Policy?

Return to the store or by mail to exchange your product. You must still pay your shipping charges and handling for mail-in exchanges separately. The amount you paid for the returned product will credit to you for the new purchase. You can exchange your product by visiting the store.

The product must be in its original condition. It recommend that you go to the store to exchange your product because it is convenient, and all the processes are in front of you. For more queries, you can contact our customer service department.

What is Garage Return Policy on Final Sale Items?

There are the following items that considers to be final sale items in the Garage:

  • Wellness products by the Smile makers brand
  • Earrings
  • Fragrances
  • Facemasks
  • Underwear
  • Beauty products
  • And clearance products in the sales section

What is Garage Return Policy for Faulty Products?

You may have received an incorrect or damaged product by mistake. Send them an email  customerservice@garage.ca. If you bought the product at the Garage store, you can return it in-store. Send a picture of the item that is defective. If you receive damaged or faulty products, they will refund your money.

What is Garage Cancellation Policy?

Garage does not allow cancellation or modification of your product after your order has submitted. For more queries, you can contact our customer support department.

What is the Delivery and Shipping Policy of Garage?

  • Garage offers you Free Standard Shipping on all Orders Above $60. You can expect to receive your order between 3 and 7 business days.
  • You can choose express shipping, and the shipping costs will vary depending on your location. It may arrive in 1 to 3 days.
  • You will receive your order in one day if you choose the same-day delivery method.

Garage Contact Details:

The Live Support Team is available to chat. Call 1-888-342-7243. You can also send an email to  customerservice@garage.ca.

Garage Customer Service Hours:

The customer service hours of the Garage in Canada are as follows:

DayStarting Time (EST)Ending Time (EST)
Monday9:00 AM12:00 AM
Tuesday9:00 AM12:00 AM
Wednesday9:00 AM12:00 AM
Thursday9:00 AM12:00 AM
Friday9:00 AM12:00 AM
Saturday9:00 AM9:00 PM
Sunday9:00 AM9:00 PM

Garage Store Timings:

Following are the store hours for the Garage in Canada. Please be aware that these store hours may change due to holidays or other exceptional circumstances.

DayStarting TimeEnding Time
Monday10:00 AM8:00 PM
Tuesday10:00 AM8:00 PM
Wednesday10:00 AM8:00 PM
Thursday10:00 AM8:00 PM
Friday10:00 AM8:00 PM
Saturday10:00 AM8:00 PM
Sunday11:00 AM7:00 PM

FAQs:

What is the return policy at Garage?

To exchange the item, bring your merchandise to the Garage store with evidence of purchase (invoice) in the first 30 days after purchasing the product. Exchanges can’t processed without receipts in their original form and must meet the conditions of eligibility as stated above.

Can I use a Garage gift card online?

Garage Gift Cards and E-Cards can redeemed in any Garage store in Canada and on orders placed on garageclothing.com/ca or the Canadian app. Balances on cards can used to purchase Garage products.

Does garage have free returns?

We can now offer refunds for free by postal mail on all of our online purchases. Be aware that in-store purchases are not eligible for return by mail, and any exchanges must completed at the store level.

Can I return something to garage without a receipt?

The items must returned with all tags of the garage clothing store attached, including the initial receipt. The items can traded in the retail stores within the stipulated time, and all the above conditions should satisfied.

Does Garage return sale items?

Please note that we will not accept returns or exchanges for products marked as CLEARANCE, such as underwear, jewelry, fragrance or any other item with the label “Final Sale”. Some exceptions may granted when the thing is discover indefectible.

How long does Garage accept returns?

To exchange an item, bring your product to an authorized Garage store with a receipt (invoice) at least 30 days after purchasing the product. Exchanges are impossible without receipts in their original form and must satisfy the eligibility criteria listed above.

Can you exchange sizes at garage?

Exchanges are make at the store level. If you are in a position to not make it to the store due to any reason and require another size or item, then please send the item back by mail (it’s free) and place an order again with us.

Does Garage have free shipping?

FREE STANDARD SHIPPING ON ORDERS $60+

The garage is giving away FREE SHIPPING STANDARD for all online purchases exceeding $60 after discounts have applied and before taxation.

How much is free shipping for garage?

$60

From free shipping every day on purchases of more than $60 to special offers on specific categories, flash sales across the site and incredible prizes for contests, you’ll never want to skip out on our fantastic discounts.

How do I track my package from garage?

To track your order, click on the “Order Tracking button at the bottom of the site (if you’re using a mobile device, the link can be found in the dropdown ‘Orders’) and type in your order number along with your order number, email address as well as the billing postcode. It’s as simple as that.

Can Amazon deliver in your Garage?

In-garage delivery is fully customizable, giving you greater flexibility and control in the delivery of your Amazon package. You can choose the date and time you would like the boxes delivered by selecting the delivery method when setting up your account.

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