Figs Return Policy and Refund Policy

Figs Return Policy and Refund Policy

Check out our Figs Return Policy, Your best option for stress-free exchanges and returns. Find out about the 30-day guarantee of happiness and return procedure today.

What is Figs Return Policy?

Suppose you’re unhappy with the purchase you make from FIGS. You can choose to return or exchange the item. It is possible to return or exchange the item. Figs return policy gives you a 30-day return period for all eligible products from the date of purchase.

The figs returned must be in brand new, unworn condition and with tags attached. The company has the entire decision to deny returns for items that have damaged or worn. Remain in the original condition and in the same packaging in which it was receive.

Details about Figs Returns

Information Details 
Website Figs
Return time 30 days 
Return medium Mail 
ExchangeVia mail 
Refund method Original mode of payment 
Contact 424 500 820

How to return product to Fig?

  • To begin, you have to arrange for return shipping prepaid and Figs, then follow the simple instructions provided.
  • For returns on order, go to the Wear Figs Returns page and give with your order number as well as your shipping address.
  • Select the items that you would like to exchange or return.
  • In the last step, you must provide all the details and print your return label prepaid.
  • Please pack the items securely in a resealable container and then return them with the label with a prepaid stamp.
  • The company will notify you via email after receiving your package of the refund or a new order if you’re exchanging.
  • Returning products can done by contacting the preferred service provider, and using your company’s label will lower the return cost.
Figs Return Policy

What is Figs international return policy?

To return an item with an order number beginning with 9, go to the Returns page for Wear Figs and supply the order information outside the US.

  • Select the items you want to exchange or return.
  • This request requires you to supply all the necessary information and then make a return form.
  • Customer support will contact you via email when you have submitted your request.
  • If you are returning from Canada, You will receive two labels: A Canada post label and a DHL label with the tracking number starting from GM. This Canada postal label acts as a return label, which should put on the outside of the package.
  • To ship a package, note your address name, along with the tracking numbers on the label you purchased, place the DHL label inside the box, and then send your package to the postal office.
  • The customer support team will mail the Canada Post label prepaid within 48 hours of submitting an order for return if the brand is not receive within 48 hours of submitting the request.
  • For a return request to an international customer with an order number that begins in “GE”, navigate to the Figs returns page. If you have problems with returns or other issues, contact their customer service.

What is Figs exchange policy?

Figs allow both returns and exchanges; the latter is accept up to 30 days after the purchase. The conditions and exclusions that apply to all Figs returns also apply to exchanges. If you wish to return online, you must select an exchange choice.

The company will inform you by email when your return has completed in their warehouse. If you require assistance, call the Customer Service department.

What is Figs refund policy?

Figs will make your refund and inform you by email when it is receive at their warehouse. The item doesn’t meet the Figs return criteria, so that the refund may refused. Refunds will applied to the payment method you initially used.

Credit card refunds may be as quick as ten working days, depending on the duration dependent on the card issuer.

Refunds aren’t available for handling and shipping charges if the product is defective or damaged. US and Canadian customers do not have to pay fees for return shipping, whereas other customers will deduct these costs from the refund. The refunding process will take ten days to complete and is available via check or cash. The cost of shipping and handling are not refundable.

What is figs order cancellation policy?

We regret to inform you that if you attempt to cancel your order, there exists no cancellation policy once the order has made. You may revoke your order by contacting our customer service team if your order hasn’t completed. Please include your order number and why you want to cancel so that we can continue to strive to improve our service.

Figs gift card policy:

Gift cards are valid until the balance of the card reaches zero. It is consider a Gift Card that is deem invalid if its balance remains zero within three months and cannot used in the future. The Gift Cards cannot used for selling. If your card has stolen or lost, the card company is not accountable for redeeming your card or cash.

What is Figs return policy for faulty items?

Our products are guarantee to free from manufacturing defects. We provide exchanges or refunds for any items that are defective. We’ll cover the cost of claims under our warranty by providing an expedited shipping service for returns.

Figs Return Conditions

  • The product should packaged within the identical packaging.
  • Ensure you include a copy of the invoice along with your order.
  • If you haven’t received your invoice, please verify your email and print it if you utilized our online exchange/return service.
  • To return the item, you must be sure to include the Customer’s Number, your full name, and the Billing Address in the return package.

What are Figs return exceptions?

Returns and exchanges for Figs are currently unavailable for some product categories.

  • You cannot return items that have embroidered.
  • You can’t bear the item you bought at the end of the sale.
  • Custom-made items can’t returned to the figs.
  • You cannot exchange “before They Go” products.
  • The products marked as not returnable on the listing.

Figs Contact Details:

Contact the store for store hours to Monday through Friday, 8:30 am to 5 pm; FAX/866.845.3886.


What is Figs return policy?

Figs offers a 30-day return policy. If you are unsatisfied with your purchase, you can return it within 30 days of receiving your order.

Can I return any item I purchased from Figs?

Most items can returned if they unused, unworn, and unwashed with the original tags and packaging.

What is the process for exchanging an item?

The exchange process generally involves returning the item you wish to exchange and placing a new order for the item you want. 

How do I initiate a return with Figs?

You can typically initiate a return by logging into your Figs account and following the instructions for returns. You may need to provide information about the reason for the return.

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