Dollar General Return Policy - Easy Exchange

Dollar General Return Policy – Easy Exchange

At Dollar General return policy, the customer’s satisfaction is crucial. Customers can pick from when shopping in the shop. If they are dissatisfy with the item, they are entitle to the option of having to return their online or in-store purchases. Dollar General’s returns procedure is different for products purchase in-store or online. The customer should return the merchandise in good condition, with all documentation and accessories.

Details of Dollar General Returns:

ApplicationDollar General App
Return Policy daysWithin 30 days
MediumOnline, in-store
Customer service number877-463-1553

Dollar General Return Methods:

  • Store Returns
  • Online Returns

For Store Returns:

Customers can return products only at the location in which they bought them. The policy on returns for dollar dollars stipulates that retail stores cannot accept products you purchase online. Customers must follow the requirements to return the item.

  • The item should be in good condition.
  • It is the merchandise in its original box.
  • All paperwork and spare parts were that came along with the thing.
  • The parcel returned must include the order number, billing number, and address.
  • The staff will assist in obtaining a refund at the cash register.
Dollar General Return Policy

Online Order Return Policy of Dollar General:

The product you bought on the internet cannot returned in stores. If you purchase generic items for a dollar on the internet, replacing them is more complex. If you want to return the items you bought online, contact Customer Service first. You will issued an individual return authorization number along with instructions.

  • This authorized number is essential. This number is necessary for the dollar general to accept returns.
  • If you have original boxes, place them in the box and seal them using tape.
  • Include all paperwork, spare parts and other accessories.
  • Include information such as the original receipt, purchase number, and address in addition to the ticket.
  • You can send the product to the return address given to you by your customer service.

Refund Policy at Dollar General:

  • Gift wraps, handling fees, shipping and other costs are non-refundable.
  • Dollar General will never accept C.O.D. or third-party invoices for the return of an item.
  • The item should delivered in original packaging, including all the paperwork, parts, and accessories, in good order for credit.
  • If you experience shipping damage, contact our customer service department at 1-877-463-1553. Dollar General will take care of the return cost when the return is because of a manufacturing error or an error in shipping.
  • The cost of return shipping has to paid for.
  • Within 30 days of receiving the returned item, the customer can assured of a refund in the same manner as the payment used for the purchase.

Exceptions of Dollar General Return Policy:

While most items bought online or in-store can returned, there are limitations on the return of specific products. Alcohol Returns are require at the place where the item purchased. The item must closed.

Services for wrapping gifts Gift cards, gift cards, and prepaid cards are also non-returnable. Dollar General does not accept cigarettes or autoes tobacco-related products. Returns cannot made in case you cause damage to the product.

Dollar General Gift Card Policy:

Gift cards are available at all retail locations. Dollar General operates more than 15000 stores in all 44 U.S. states. Numerous stores are offering them, such as supermarkets, big box stores, entertainment, and restaurants. At Dollar General, you cannot buy gift cards on the internet.

Dollar General can accept any payment to buy gift cards, such as cash debit cards, personal checks and credit cards. They are perfect to give away on birthdays, anniversaries, and other occasions. Dollar General sells cards that are similar to

  • Cracker Barrel
  • Burger King
  • Home Depot
  • Gap
  • Applebee
  • Fandango
  • Xbox
  • Netflix
  • Spotify

Few items that cannot buy with a dollar general gift card:

  • Tobacco
  • Alcohol
  • Other gift cards for gifts

Additionally, you cannot buy anything online on Dollar General’s website if you have a gift card.

Dollar general Exchange Process and Timeline:

Customers can exchange items purchased in the retail store or online. You must have the original receipt if you wish to return your object fully. If you don’t have a receipt, you can still return the item; however, they will only allow you to exchange it for a similar product. Customers can return products to exchange for another after the item purchased by the customer is return, and they can pick another thing to trade.

The general exchange policy for dollars is on the first 30-day purchase period. Gift credit cards can used to redeem products. If you purchase online and the item is deliver damage or not working, contact customer service immediately. You can exchange the item for a new one with a full refund, which includes the shipping and handling charges.

Dollar General Return Policy Eligibility Requirements:

  • The item must returned within 30 calendar days from the date of purchase or delivery.
  • The product should be in original boxes.
  • The item returned has to be in excellent condition.
  • Attach the label securely to the top of the packaging. Make use of the original package.
  • Note the complete 18-digit return tracking number beginning with 1Z.
  • Keep a copy of your shipping label to refer to.

Shipping policy of dollar general delivery:

Dollar General can only deliver from the US store to every customer country. You may required to sign up with an American-based forwarding service. MyUS is one of the business’s least expensive and most extended services. There are many delivery options, so pick one within your budget.


What is Dollar General’s return policy?

Dollar General generally accepts returns within 30 days of purchase with a valid receipt.

Can I return items without a receipt?

Returns without a receipt may accepted, but the refund will usually issued as a store credit or gift card.

Are there any exceptions to the 30-day return period?

Some items, such as electronics, have a shorter return window. 

What condition must the items be in for a return?

Items should be in original packaging and unused, resalable condition for a full refund. 

How do I initiate a return?

To initiate a return, visit a Dollar General store with the item, original receipt, and any original packaging. For online purchases, follow the instructions provided in the online return policy.

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