Crocs Return Policy - Return Process

Crocs Return Policy – Return Process

Uncover the Incredible Crocs Return Policy 2023: Enjoy 45-Day Returns for Effortless Exchanges and Instant Refunds, Hassle-Free.

Crocs Return Policy

If you’re dissatisfy with the purchase by Crocs or the item isn’t suit to your preferences, You can exchange the item. Crocs is happy to accept returns within 45 days following the time of the purchase or delivery.

You can return your online purchases in-store to Crocs. The return period for both products is 45 days. The item you are returning should be return in its original state and its original packaging. Check that your item has not been damage or worn. The product should be in excellent and saleable condition.

Details of Crocs Returns

Information Details 
Return time45 days
Return mediumIn store and Online
Exchange mediumIn store and Online
Refund methodOriginal payment method 
Contact 1 833 585 1459

Crocs Return Methods

  • In-Store Return 
  • Online Return
Crocs Return Policy

crocs return policy in store

Return your purchases to Crocs in 45 days. The Crocs returns at the store are simple. All you have to bring is your merchandise along with their original receipt of sale, and the clerk at the counter will assist you in returning your items. The refunds will be apply to your original purchase.

The refunds will given as a credit for merchandise if you still need receipts. If you return online items to the retailer and cannot get a refund, the money will be issue to the credit card you purchased the items with. You can return or exchange items provided they are not use and are in their original state and with their tags affixed to the original sales receipt.

Crocs Online Return Method

Return your online order to Crocs using the steps outlined below:

  • Make sure to secure your items inside a bag or cardboard shipping container. The original Crocs packaging is suggest.
  • It is necessary to include the return address of where you are returning to, your name as well as the order number on your returns shipping labels. The order number is on your confirmation email, as well as on your Order History on the website.
  • Contact our customer service department to request a new return label.
  • Note in the tracker code or an image on the tag for records reasons.
  • Pick up your parcel at a UPS address.
  • You can track the status of your return. You must log in to your account and then go to your order page. Inputting your order number and email address, you can track your status.

Crocs Exchange Policy

You’ve got 45 days to get an exchange for the item you purchase without being charge an additional fee. Check that the product is in good condition. It can take fourteen calendar days for a swap to get accept. By Croc’s Return policy, exchanges are possible if the product is in its original state.

Crocs will not accept the product for exchange if it’s damage or not sealed. In addition, you are unable to exchange used items at Crocs. Due to the inaccessibility of the item, Crocs is entitle to the right to reject the exchange.

Crocs Refund Policy

Crocs offers a flexible return policy. You can return or exchange your item with ease or get your money back. When you receive your product, Crocs will assess the quality of the order and determine if you’re qualified for reimbursement or otherwise, and then start refunding you. If your purchase is deem to be acceptable to quality standards, then you will sent an email confirmation when your refund is complete.

Refunds will processed according to the initial way of paying you initially used. You’ll receive your refund within ten working days. It could take longer to reflect, depending on the processing time of your bank.

Crocs Return Conditions

  • If the item is not in its original state, Crocs will not accept the product.
  • The product must be in good condition and unharmed.
  • Crocs cannot accept the return of a product with no sale tag.
  • The item must be in a resalable state.
  • The item must be return within 45 days from the date of purchase.

crocs return policy no receipt

Evidence that you purchased the item is need to submit a return to Crocs. If you’d like to get a refund, you have to submit a receipt so that they can quickly verify the purchase. If you buy on their website, you can utilize the confirmation email as proof of purchase.

If you have made a transaction in cash, but there aren’t any records for that particular transaction, you cannot exchange or return the money. Exchange.

crocs return policy after 30 days

A full refund, excluding shipping charges, will be issued on unworn and unwashed merchandise within 45 business days to the original form of payment. Items that are beyond 45 days from that date will no longer be available for return.

Crocs Return Policy for Faulty Items

If you’ve received a defective or damaged item from Curated, you can return or exchange the product, but you must contact the customer service team as quickly as possible.

Crocs Return Policy Exceptions

  • Final sale items aren’t qualified to returned to Crocs.
  • Crocs is not able to accept returns on custom products.
  • The return must be initiate within 45 days of the purchase, or else you will not be permit to submit a claim at Crocs.
  • Crocs does not accept the return of items that were purchase to collaborate.

Crocs Price Adjustment Policy

Crocs pricing adjustment is available for fourteen days after purchase. If you purchase an item that is place for sale in the first 14 days after purchasing, then you may ask for the current price. Price adjustments will handled as a gift card when you buy something on the Crocs’ website using PayPal.

Crocs Store Hours

DayStore Hours
Monday10 am – 6 pm
Tuesday10 am – 7 pm
Wednesday10 am – 7 pm
Friday10 am – 8 pm
Saturday10 am – 7 pm
Sunday11 am – 6 pm

Crocs Contact Details

Contact us at 1 1-866-306-3179. To get immediate responses, you can make use of Live Chat.

Crocs Customer Service Hours

You can contact Crocs Customer Service in the following hours on weekdays.

DayOperating Hours
Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM
SaturdayNot Available
SundayNot Available


What is Crocs return policy?

Crocs offers a 45-day return policy, allowing customers to return their products within 45 days of the purchase date for a refund or exchange.

Do I need a receipt to return Crocs products?

Yes, you will need a receipt or proof of purchase to return items to Crocs. This helps verify the purchase date and price paid.

Are there any specific conditions for returning Crocs products?

Yes, the items being return must in unworn and unused condition. The original packaging and tags should be intact. If the product shows signs of wear or damage, the return may not accepted.

Is there a return shipping fee?

Return shipping fees may apply, but they can vary depending on your location and the reason for the return.

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