Charles Tyrwhitt Return Policy - Easy Steps

Charles Tyrwhitt Return Policy – Easy Steps

Charles Tyrwhitt Return Policy: Return products in-store or on the internet within six months in the original condition. Excludes gift cards, personalized products, and monogrammed products. Refunds issued to the initial payment method.

Charles Tyrwhitt Return Policy:

Suppose you are not happy with the purchase or have yet to get the item exactly as you expected. Charles Tyrwhitt allows you to return the majority of their items within six months from purchase or shipment. You can make returns both in-store and online.

The item must return in its original state along with the receipt. Charles Tyrwhitt will accept the return of things that not used, washed or intact, and not modified in any way, and must remain in the original state of repair.

Details of Charles Tyrwhitt Returns:

Information Details 
NameCharles Tyrwhitt Return Policy
Website Charles Tyrwhitt 
Return time 6 months
Return mediumIn store & Online
Refund method Original payment method
Exchange mediumIn store & Online

Charles Tyrwhitt Return Method:

You can start the process of returning in two methods. Both ways described in detail in the following article.

In-Store Returns at Charles Tyrwhitt:

Suppose a consumer is looking to return a purchase in a retail store. In that case, it is the responsibility of the customer to return the item to the closest store with the receipt in the form of an original receipt. Suppose you wish to return your online purchases. In that case, you must bring along the electronic purchase confirmation receipt as well as a copy of the packing slip or a copy of the confirmation email for shipping and the specifics of the product. You can contact out for assistance at the Help Desk for more details on how to return to the outlet shop.

Charles Tyrwhitt Return Policy

Charles Tyrwhitt Online Return Policy:

The first step is to visit their official website for your return online. Click on “Order Return Page” and click on ” Order Return Page”, where you must provide all the information required, including the number of orders, email address, number and email address of your customer, their billing details and the ZIP code. If you are not able to locate your order, follow the subsequent instructions. You must complete a return application.

According to the Charles Tyrwhitt Return policy, according to Charles Tyrwhitt, you must pay 8.95 dollars for a shipping label that is repayable. After filling out your form, place your item in the original box and attach the original packing slip. Send your items back to the Charles Tyrwhitt store and affix the return label at the top of the box. You must enter the complete 9-digit Zip code.

Charles Tyrwhitt Returns Policy for Faulty Items

If you have received a defective, damaged or damaged product If you received a faulty, damaged, or defective item, you can return the item. You can visit the Support Page to report the problem. It is your responsibility to report the issue. You will need to return the item in question before you can request an exchange or refund.

In the event that Charles Tyrwhitt does not find any defect in the ” claimed” defective or damaged product and you not satisfied, you will required to pay an additional restocking fee, and the original shipping cost will also not refunded.

What are Charles Tyrwhitt Return Exceptions?

  • It is not possible to make a return of a Gift Card. We cannot process an exchange for gift cards through Charles Tyrwhitt.
  • Charles Tyrwhitt does not accept the return of items that sold at auction.
  • Face-covering products are not acceptable to returned.
  • If you remove all tags of the article, Charles Tyrwhitt will not take back the effect.
  • You are not able to return customized items.
  • Monogrammed items are not returnable or exchanged.

Charles Tyrwhitt Exchange Policy:

You can exchange your item in-store or online. In accordance with Charles Tyrwhitt’s exchange policy, the thing should have to be in the original state and returned within a six-month time frame. You can easily replace it at the store and on the internet when you’ve bought the wrong size, colour, or style.

The customer service team will help you to exchange service for a different product in the same style, color, or style when you return your original item to receive a full refund. The exchange can offered at any time. Charles Tyrwhitt has the right to reject the return in the event of any defect. If you have any questions, contact our customer support department.

Charles Tyrwhitt Return Policy without Receipt:

In order to make a triumphant return, you have to present the evidence that you purchased the item or have a receipt to Charles Tyrwhitt. With a permit, there are greater chances that your claim will allowed.

CHARLES TYRWHITT Order Cancellation Policy:

You can notify your Online Customer Service Representatives that you would like to cancel the order immediately. The best method is to call us directly. Your order has begun to process and cannot revoked. If you can’t cancel your order and you are unable to cancel it, you can make use of the return method to return the items and get a replacement or refund. You can learn more about the return procedures that listed in the previous paragraphs in the following article.

What is Charles Tyrwhitt refund Policy?

If you are unhappy with the purchase you make at Charles Tyrwhitt If you not satisfied with the purchase, you can claim a return. The item you return must remain in its original state. It should not damaged, unworn and undamaged. Charles Tyrwhitt will send you an email with confirmation of whether the reimbursement approved or not.

Customers will receive their refund using the same method of payment that they used to pay for their purchase. Charles Tyrwhitt will refund you the net price as stated in the invoice.

Keep in Mind

$8.95 USD will deducted from your refund to cover return shipping cost.
Shipping fee and other handlings are non-returnable.

Charles Tyrwhitt Return Policy Conditions:

There are the following requirements that you have to meet in order to submit your return successfully:

  •  The product should undamaged and undamaged.  
  •  The item must be in its original condition.  
  •  All tags and labels should be intact on the product.   
  •  PayPal is only accessible for online purchases.  

Charles Tyrwhitt Gift Card policy:

For US customers from the US, Charles Tyrwhitt offers paper gift cards and email gift cards. Our new gift packaging is available for purchase at 4.95 dollars per package. You can return your purchase within six months. If you paid using a gift card, the refund would made as a gift credit or credit to the store. If the card taken or misplaced, the business is not liable for the redemption of your cash or credit card.


To locate the hours of operation directions, address, and phone numbers near you, enter your zip code, city, state, or even town by using the Store Locator.

The hours of operation for the CHARLES Tyrwhitt in the United Kingdom (UK) are as follows:

DayOpening TimeClosing Time
Monday10:00 AM7:00 PM
Tuesday10:00 AM7:00 PM
Wednesday10:00 AM7:00 PM
Thursday10:00 AM7:00 PM
Friday10:00 AM7:00 PM
Saturday10:00 AM7:00 PM
Sunday11:00 AM5:00 PM

CHARLES TYRWHITT Customer Service hours:

You can get access to CHARLES, the Customer Service department of TYRWHITT, through chat 24 hours a day. Charles TYRWHITT will respond to your emails in 24 hours. We are available from 8 am to 8 pm, Monday to Friday.


Can I return if I no longer have the original packaging?

Yes, provided you’ve included a note with the details that we can utilize to locate you and your address, it will be no issue. Address and name are generally sufficient for this, but if you have your purchase number as well as Charles Tyrwhitt’s customer reference, this is even more useful.

Can I return if I have washed my items?

As long as your products are within the 6-month return period, then we can accept the items back as a refund or exchange (please look below for exceptions for this policy).

Can I return an item if it has monogrammed?

Items with monograms can not exchanged or returned.

Can I return a facemask?

Due to hygiene reasons, we can not accept the return of facemasks to us for return.

Can I return an item that has altered?

Items that modified by our staff in some way (including sleeves shortening, the addition of pockets and trouser alterations and jacket alterations, as well as the trimming of the tails of your shirt) are non-refundable but can exchanged. We will have to call us to discuss an exchange in the event of such circumstances. We can not return any item to exchange or refund it when an outside person has modified it.

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