Cat and Jack Return Policy - Exchange

Cat and Jack Return Policy – Exchange

Cat and Jack Return policy, permits customers to exchange or return items within 365 days of purchase without or with a receipt. It also offers free shipping to return online purchases.

Cat and Jack is a toddler clothing line that is partner with Target, which is the 8th biggest retailer across the US. They sell clothing and accessories for toddlers ranging from 12M to 5T and newborns up to 24 M. They offer clothing for males and girls. The fun accessories, like Dinosaur bags and fun messaging hair accessories, allow children to show their personalities.

WebsiteCat and Jack
Return Policy DaysA year
Store Support+1-800-440-0680
Online Support+1-800-591-3869
MediumsOnline, in-store
Refund DaysOnline(7-10 days), immediately if in-store

What is Cat and Jack Return Policy?

According to the Cat and Jack’s return policy, The clothing line provides a one-year guarantee for the return of the merchandise. If the item purchased is damage or deficient for any reason, or your child is no longer wearing the garments, Cat and Jack are willing to return them and reimburse them for the total amount. If a button does fall off, you can either replace the item or swap it for another.

It is important to keep the receipt you received together with your ID issued by the government. You can purchase with Target Circle Members, the Target Red Card, other significant cards, check or gift cards. If you’d like to exchange the item you purchased, you can do so for a product.
If you want to return an item, you’ll need the order receipt, the packaging slip, and the credit card you used to purchase the item. If you do not use a credit card, you’ll receive a credit from the store.

Cat and Jack Return policy

Cat and Jack In-store Return Policy

If you’d like to return at the counter:

  • Find the closest Target store, and you will find the Cat and Jack clotheslines
  • Inform the Guest Service Desk about the return you plan to make at the store, and they’ll assist you.
  • Bring your receipt for the item as well as the packing label. They will then ask you questions about the method of payment you used to pay.
  • After confirming the item, they’ll process the refund, return or issue credit for the store if you request it.

Cat and Jack Online Returns

The following guidelines can followed for returning your order online.

  • Visit the official website of Target ‘ Sign into your account.
  • Click on “My Account” and then select ” My Order” from the dropdown menu.
  • Choose the items you wish to take back from your purchase and include the reason behind the return. Click “Return Items”.
  • Make sure to pack the items in the original packaging and include the label for mailing.
  • You can ship the package via the service you prefer.
  • After Target gets the package, they will issue a refund or store credit following a box review.

Cat and Jack Refund Policy Timeline and Process

You’ll need the original receipts to return the items so that Customer Service agents can check your purchase record. If you don’t, you’ll given credit for your store that is equal to the sale price that you paid.

When you bring the product back back to the store, you’ll get a refund immediately. It can require about two working days if you have a Credit Card from Target. If you use a credit card from a third party, you will need five days to make the refund. If you requested an online reimbursement, the process would take 7 – 10 days.

Eligibility of Cat & Jack Return Policy

While Cat and Jack tolerate a 1-year return, you must submit evidence, such as a physical invoice, Target Circle, or Target Red Card, of the items you wish to exchange or return.

Gift Cards Policy of Cat and Jack

If you ship it to your home to receive your order, it will sent separately. If you decide to take your purchase to the store, the purchase will sent to you once you’ve completed the eligible transaction. Mobile gift cards and gift vouchers are not refundable. If you send the item back via postal mail and keep your gift card, you’ll get a refund of the value lower than that amount—a target discount.

Time Duration of Cat and Jack Exchange Policy

You must present the original receipt to swap the item in Cat and Jack. If you don’t possess the receipt or the item, or the item you’re trying to exchange isn’t available at the location, You will receive store credit for the item’s value.

Cat and Jack Delivery and Shipping Policy

As per according to Cat and Jack policy, you can avail of the delivery and shipping options in three different ways.

  • Next-day delivery: Your order will arrive at your door with same-day delivery. You can buy the Shipt membership during the payment page by spending $9.99 for each delivery.
  • Purchase Pickup: Place an order and visit the store to take them home.
  • Drive Up The feature is available through the Target app. You can order through this app, which can shipped to your vehicle.
  • Free 2-day shipping: Shop as much as you’d like and get a day shipment when you pay 35 dollars or use a credit card, Target RedCard.

Exceptions and Restrictions

It is possible to return your items with no conditions regarding Cat or Jack’s return policies. You can return items anytime, even if they’re defective, within one year to receive an entire refund. After one year, you will be eligible for an exchange or refund via store credit. You can exchange or trade your purchases as per policy.

Warranty Policy of Cat and Jack

Cat and Jack have a firm belief in the way they make their clothing. They provide a 100% guarantee of return for one year. The warranty covers:

  • Shrinkage following washing
  • Peeling/fraying graphics
  • Sizes that outgrown
  • Holes
  • Tears
  • Other reasons to be unhappy.

As children grow through their early years, this saves parents lots of money by resending, refunding or exchanging things.

Contact Information

You can reach Cat and Jack via:

Type of PurchasePhone Number
Online Purchases1-800-591-3869
Store Purchases1-800-440-0680
Relay Service711


How long do I have to return a Cat & Jack item?

Many retailers have a set time frame for returns, often ranging from 60 to 90 days.

Can I return items that have worn or used?

Retailers typically require items to be in new, unused, and unworn condition with all original tags and packaging for eligibility for a return. 

How do I initiate a return with Cat & Jack?

You may need to complete a return form, obtain a return authorization, and ship the item back according to their guidelines.

What do I need to include with my return to Cat & Jack?

Typically, you’ll need to include the item in its original packaging with all tags and any documentation provided by Cat & Jack, as well as a completed return form if required.

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