All Saints Return Policy and Refund Policy

All Saints Return Policy and Refund Policy

If you are unsatisfied with your purchase or received the incorrect dimension, All Saints Return Policy allows you to return the item quickly. You can exchange All Saints items within a 28-day return timeframe starting from the date of the purchase or the date of delivery.

The customer must pay a return shipping cost. The fee deducted from the refund. Returning our products is possible via an online return portal. The labels and tags must be present in the product per All Saints Return Policy. These products are eligible for return if they are in good and sellable condition.

Details of All Saints Returns

Information Details 
Website All Saints
Return time 28 days 
Return medium In-Store & Online 
Refund method Original payment method 
Contact 00 44 344 980 2211

Methods to Return at All Saints

If you want to return your purchase, complete the form included in the purchased item or order. Fill in the state and then place the condition in the package. You may exchange your items for a refund or order the same thing. These are All Saints return methods for their customers to facilitate return options that are flexible and easy to make.

All Saints In-store Return Policy

Suppose a consumer wants to return a purchased item in a retail store. In that case, the customer is require to take the thing back to the store closest to them with the original receipts, an online purchase receipt, the original packing slip, or a copy of the email confirmation of shipping or any other information that pertains to the item.

Contact customer service and let them know that you’re returning the item. They can assist you in completing your return when you’re qualified. If you purchase something through Klarna, the item will returned to you. It cannot exchanged or returned to the retailer to traded or refunded by All Saints Return Policy.

All Saints Return Policy

 All Saints Online Returns

Follow the steps below to return All Saints items via mail:

  • Go to the official All Saints website.
  • Login to the Returns Portal.
  • Select “Start Return” to start your return.
  • Give the necessary information, including your order’s number and email address and the last four digits of your telephone number.
  • Choose the most suitable option for return and print the return shipping labels.
  • Securely pack your belongings in a box. If you don’t have a box or container, you can store your items in a container that sealed, opaque, and waterproof.
  • Drop off your goods at the closest post office. Keep the receipt to be able to track the purchase.
  • An email with confirmation details will sent to you after All Saints receives your returned items.
  • Send the items back to the address given:

All Saints Website Returns Unit
New Hythe Business Park Bellingham Way
Larkfield, Aylesford ME20 6SQ
United Kingdom

Conditions of All Saints Return Policy

  • If the item is not in its original state, All Saints will not accept the product.
  • The product must be in good condition and unaffected.
  • You must make an exchange within 28 days from the date of purchase.

All Saints Refund Policy

Once you have received your item, All Saints initiate your refund process. We will verify whether you’re either qualified for a refund or not. The regular time frame for refunds is approximately ten working days. If you delivered the product by post, you must wait at most ten business days.

Refunds will made using the payment method you initially used. Shipping and any other handling fees cannot refunded. For more queries, please get in touch with our customer support department. They’ll assist you in determining whether to give you a refund should you be eligible.

All Saints Gift Card Policy

You can buy gift cards from All Saints stores and online through their website. The cards are available for purchase with amounts from between PS20 and PS2000. The cards can only used to redeem All Saints gift cards if it mandated by law.

In the event of lost or stolen merchandise, All Saints will not held accountable for the loss or theft of your gift cards. In the event of theft, the gift card canceled for purchase. However, the funds inside the card recovered, and you can contact the customer service department for assistance in receiving a replacement card.

All Saints Exchange Policy

For a seamless exchange process, make sure to go back your purchase to an All Saints mainline store that operates in the currency you purchased. When you exchange items purchased from the All Saints store (excluding outlets and concessions), Please bring your receipt. This will permit you to trade the merchandise in exchange for another item or to receive a gift card.

To be eligible for a return, If you are eligible for exchange, return the item in its original packaging that unworn and unused with all labels, tags, and packaging precisely as they received. Be aware that exchanges must completed within 28 days from the date of initial purchase to qualify to be eligible for the transaction.

All Saints Return Exceptions

By All Saints return policy, there are a few exceptions:

  • The item must delivered in its original state. If it has damaged or altered in any way, you cannot return the product.
  • All Saints does not accept the return of items that used.

All Saints Store Timings

To locate the hours of operation directions, address, and telephone numbers close to you, enter your zip code or state city or use the Store Locator.

The hours of store for All Saints in the United Kingdom (UK) are as in the following order:

DayOpening TimeClosing Time
Monday10:00 AM6:00 PM
Tuesday10:00 AM6:00 PM
Wednesday10:00 AM6:00 PM
Thursday10:00 AM6:00 PM
Friday10:00 AM6:00 PM
Saturday9:00 AM6:00 PM
Sunday11:00 AM6:00 PM

All Saints contact details

Please send us an email to Call us at 00 44 344 980 2211. If you require assistance, you can visit our official website.

All Saints customer service hours

Our Customer Service staff is accessible seven days a week between 9:15 AM and 12:00 AM. Your email will sent within 24 hours.


What is the All Saints return policy?

All Saints offers a return policy that allows customers to return items within a specific time frame for a refund or exchange.

How long do I have to return an item to All Saints?

The return window may vary depending on the type of product and your location. Typically, you have 28 days to return items.

Can I return items purchased online and in-store?

Items purchased both online and in-store can returned. 

Do I need the original packaging and tags to make a return?

It’s advisable to keep the original packaging and tags, as All Saints may require them for processing your return.

Is there a return fee or shipping cost for returns?

Some retailers charge return shipping fees, but All Saints’ policy may vary.

What items are non-returnable?

Some items, like final sale or clearance items, may be non-returnable. 

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