Academy Return Policy - Return Guide | 2024

Academy Return Policy – Return Guide

Academy Return Policy

Are you not satisfy with the purchase you make from the Academy? Academy return policy offers a flexible return timeframe for customers. The customer has sixty days to return the item in-store or online to Academy at the time of the purchase or delivery. Returns accepted with receipts or without. The Academy has the power to limit return or exchange.

What is Academy Return Policy?

Academy Sports + Outdoors is committed to ensuring customer satisfaction and keeping our prices reasonable each day. Our return policy reflects that commitment.

Academy will issue the right to refund within 60 days after purchase based on the original method that you used to pay:

Refunds made by the Academy for merchandise returned must be made using the original payment method. Customers receive cash refunds on purchases made with cash or check, as well as credit to the appropriate card for credit and debit card purchases and praise to the correct account to pay for Apple Pay, PayPal, and other investments that are made using approved payment systems, as well as credit to the gift card for merchandise or purchase made using a credit card for merchandise or returns without the confirmation of purchase and packing slip. Cash refunds require an original purchase receipt.

How to make an online Academy return?

Customers in Australia must use the Australia Post Returns Portal to file and send their returns back to Academy HQ. In order to make your return label, please click on the link and follow the easy steps in the site. Oz Post charges a flat fee of $9.15 for all returns.

Items on sale can’t be returned or exchanged. The customer can either get a shop credit or exchange the item for something else of equal value.

Please make sure that the Academy Returns Form is in the package and that it is filled out properly and clearly. If you didn’t get this, look at the list below.

Click here to get the Academy Brand Returns Form.

Customers pay for the shipping and handling costs when they send items back to us, unless the items are broken.

We’ll credit the card you used to pay the first time, but not the shipping costs or sales tax on those costs (unless the goods are broken or not what you ordered). Please give us up to seven business days to process your order.

Customers from New Zealand – It’s easy to get an exchange, refund, or store credit from Academy Brand. Just fill out the Returns Form and send the items back by registered mail to: Academy Brand – Warehouse 5, Dock 8, 415 Pembroke Road, Minto. NSW. 2566

What Are My Options For Returning An Online Purchase?

Online purchases can be returned via FedEx or the Academy Sports + Outdoors store. You can get an original receipt by logging into the account you have created on the Academy.com account under the “Purchase Information.” The bulk items can’t be returned online.

Contact Customer Service for assistance.

Option 1: Return By Mail

  1. Visit our Track Orders & Purchases webpage to see the current status of your purchase.
  2. Enter your order number as well as your email address.
  3. Click ‘View Purchase Details’
  4. Choose the item you’d like to return
  5. Select Return Items, then choose the option ‘Mail’.
  6. Print your return label and attach it to the exterior of your package
  7. Deliver your parcel to the closest FedEx station

Suppose you can show an original packing slip that is valid. In that case, you can return the product to Academy via a parcel carrier or mail it to Academy Returns Center at the address below.

Academy Returns Center located at the addresses listed below for an exchange of the cost of the purchase less charges for Academy.com charges or Academy mobile app fees (unless you’re eligible to receive a reimbursement of the expenses) with the same method of payment:

Mail Academy Returns to:

Academy Returns Center
1549 Primewest Parkway
Katy, TX 77449

Please enter any requested details onto your packing slip. Put the packing slip in your return package. We will issue refunds when our department has received and examined the item returned.

Are you looking to make a return with special shipping or bulk delivery? If you wish to return an item that requires bulk or special shipping or bulk shipping, you can contact Customer Service for assistance. Products purchased online and picked up at the store cannot be returned via parcel or carrier to be made return to the store.

Option 2: Return To Store

  1. Visit our “Track Orders and Purchases’ page to view the present status of your purchase.
  2. Enter your order number as well as your email address.
  3. Click ‘View Purchase Details’
  4. Select the item that you would like to return
  5. Click Return Items and choose the ‘Store’ option.
  6. We’ll create a barcode for you. Just present this barcode to the shop to request any exchanges or refunds.

Academy Return Policy with a purchase receipt

If you possess a valid receipt from the purchase, Academy will give you a full refund of the purchase price in the original payment method or even exchange the item.

Academy Return Policy with a gift receipt

If you possess an authentic purchase receipt for a gift, Academy will give you an exchange of the purchase cost in the form of an item credit or even a deal for the product.

Academy Return Policy without Receipt

If you don’t have a receipt from the original sale, Academy will help to verify the purchase if you paid with the use of a debit or credit card. You will receive an amount of money if the purchase confirmed. Refunds will made in the original form.

You may also be eligible for an exchange for your item. You’ll receive an item credit for the product at the lowest price within the past 90 days or the option of a replacement if the purchase isn’t confirm. You must bring a valid ID issued by the government if you plan to submit returns without a receipt by the Academy Refund Policy.

Information About Academy Returns

InformationDetails
WebsiteAcademy
Return Period60 Days
Refund MethodOriginal Payment Method
Return MediumsOnline, In-Store
Phone Support1-888-922-2336
Emailcustomerservice@academy.com

Conditions of Academy Return Policy

Here are the terms of return for the Academy:

  • The items should be resalable.
  • The item is not to worn or used.
  • The item should be in its original packaging.
  • All items should contain all accessories, parts as well as the necessary paperwork.
  • You must bring an official government ID even if you don’t have a receipt.
Academy Return Policy

Academy Refund Policy

You can receive a refund on the item after 60 days. Refunds will issued on the original form of payment after 60 days. If you can provide your receipt, you’ll get the refund on the Original form. The refunds will issued through credit for merchandise if you don’t have an original receipt.

  • Cash refunds are give in cash or check purchases.
  • The credit amount is credit back to credit cards.
  • Merchandise credit is grants for PayPal as well as Apple Pay purchases.
  • Credit for merchandise purchases issued in exchange for purchases with gift cards.
  • Credit is grants for returns with no packing receipt or slip.

Academy Exchange Policy

You’ll receive an exchange of the product after 60 days. It is possible to get an exchange without or without a receipt. If you don’t bring your receipt with you, then you have to present a current government identification to obtain an exchange. This is if you return your item with its original packing, which includes all parts, accessories and documentation.

Academy International returns

Customers from outside the United States (excluding NZ), please return the item to Academy headquarters via registered post if you’re unhappy with your purchase and want to replace it.

We do not offer exchanges on International parcels. We recommend requesting a business and then placing your order on the website.

Refunds are not allowed for sale items.

Academy Brand Returns Form: CLICK HERE

We will credit the initial payment method minus the shipping cost and sales tax on shipping costs (unless items are damaged or are not delivered as requested). Please give us at least seven business days to process your order.

Customers are accountable for shipping and handling costs to return products unless deemed defective.

To return the item to be refunded, send a registered letter to the address: Academy Brand Academy Brand Warehouse 5 Dock 8, 415 Pembroke Road, Minto. NSW. 2566

New Zealand Customers – To return items for exchange, refund, or store credit to Academy Brand for an Exchange Refund, Store Credit, or Exchange Please complete the Returns Form. Then, send the merchandise back by postmarked mail addressed to Academy Brand – Warehouse 5, Dock 8, 415 Pembroke Road, Minto. NSW. 2566

Academy Return Exceptions

The following is the return of the exceptions to the Academy:

  • Firearms
  • Ammunition
  • Shooting Accessories
  • Bows and Cross-Bows
  • Canoes, Kayaks, Boats
  • Trailers that need the Manufacturer’s Statement of Origin (MSO)
  • Outboard Motors
  • Gasoline-powered Items
  • Baseball & Softball Bats
  • Software
  • Gift Cards

Methods to Return to Academy Sports

The earnings of the Academy can achieved in two different ways, i.e., online and in-store.

Academy Return Policy Online

You will need to go to the Academy site to return the items that you purchased on the internet. Locate what you purchased by entering the purchase number and your email and clicking “View Purchase Details”. If you already have an account, log into your account to view your purchase history.

Return your item to Academy using any carrier you prefer. The refund will made in the original method of payment. You need a valid receipt to participate in the return process on our website. It can sent to the following address:

Academy Returns Center
1549 Primewest Parkway, Katy, TX 77449

Input the information required on the packing slip and place it inside the package. Your refund will issued after your refund has been verified and verified.

Academy In-stores Returns

Return your purchase at Academy within 60 days after the date of the purchase or delivery. You can return the online purchases and in-store purchases at Academy stores. Bring the receipt along when you return the item. The receipt can obtained by visiting the Purchase Status section. You will get a complete reimbursement of your purchase if there are any additional costs when buying the item on the Internet. You could even request an exchange of the product.

Academy Return Policy

If you don’t have an original receipt for sales, Academy will help verify the purchase you made if you made the purchase using a credit or debit card. You will receive a refund once your purchase is confirm. Refunds will given in the original form. You may also get an exchange of your item. You’ll receive a credit on your item at the best price within the past 90 days or the option of a refund when the purchase not confirmed. You must bring a valid ID issued by the government if you plan to return the item without a receipt.

Academy Return Policy to store with a packing slip

If you purchased a product on academy.com or the Academy mobile app, the packing slip you received is your receipt. Click here for an exact duplicate of the packing slip through academy.com. It is also possible to obtain an image of the packing slip in your Order Status section, accessible via the Academy mobile application.

Suppose you can provide an original packing slip. In that case, Academy offers an amount equal to the purchase price minus any academy.com fees (unless you’re eligible to receive a reimbursement of these charges – read below for more details) in the original payment method or even an item exchange.

Academy Return Policy to store without a packing slip

If you don’t have a valid packing slip, Academy will try to assist you in getting one. Furthermore, If Academy confirms the purchase, we’ll provide you with a reimbursement of the purchase price and less any additional academy.com as well as Academy mobile app fees (unless you’re eligible to get a refund of these charges; see below for further details) in the original method for payment or an exchange of the product.

If Academy cannot verify the purchase, we’ll give you a credit on the merchandise equal to the product’s lowest price sold in the last 90 days or an exchange of the item. Customers must present a valid photo identification issued by the government (ID) to submit a business without an accompanying packing slip.

Academy Return Policy by parcel carrier/mail with a packing slip

Suppose you can show an original packing slip. In that case, you can return the item to Academy via mail or parcel carrier to the address provided below to receive a return of purchase price except for any other academy.com costs (unless you’re eligible to receive a reimbursement of these charges – refer to below for further details) and in the original payment method:

Academy Returns Center

1549 Primewest Parkway, Katy, TX 77449.

Please complete any requested details in the packing slip and then place the packing slip inside your return package. If you do not have a return packing slip, click here to design the form. Print it. Academy will issue refunds once they have received and scrutinized the item returned.

If you want to return a product requiring a particular bulk shipment or shipping, you should contact the Customer Service department for assistance. Purchases made online and picked up at stores are not acceptable for return via courier or parcel to be replaced to the stores.

Academy Return Policy to a store without a receipt or packing slip require valid identification

Academy requires a valid government-issued photograph identity (ID) for all returns that do not have an original confirmation of receipt or packing slip. Examples of valid IDs could include but do not include U.S., Canadian, or Mexico Driver’s License, Passport, U.S. Military ID, ID issued by the State, U.S. Permanent Resident Card, U.S. Laser Visa, Matricula Consular, Canadian Province identification.

Academy can only review and store your ID details and return history to approve returns and prevent fraudulent returns and misuse.

Academy Delivery and Shipping Policy

You must sign in to your Academy account to avail the free delivery and shipping service only when you purchase more than $25 without excluding applicable taxes. You may also get a discounted shipping rate if it’s available.

Academy also provides Expedited 2-day and one-day shipping options. Academy does not ship to states like California, Alaska, and Hawaii or U.S. territories like Puerto Rico. The Academy is not able to provide shipping beyond the United States.

Academy Gift Card Policy

Academy provides gift cards and tangible gift cards. You can purchase gift cards online, and they will sent to you via email. If the gift cards are stole or lost, Academy will not accountable for them and will not return them to you with a new card.

Academy credit cards don’t have a time limit for expiration. They cannot sold again. Gift cards purchased at the Academy are treat the same as cash. The physical gift cards are available online and in-store, too. You can examine the balance of your gift card by entering the PIN and number of it.

Academy Price Adjustments

The items can be suitable for price adjustments within fourteen business days of the date that you received your sales receipt. If your item meets the criteria, Academy would happily assist you with price adjustments. Clearance items and items purchased during the event can adjusted in price. You must bring your original receipt of sale.

Academy Order Cancellation Policy

Academy begins processing your orders when they are submit. Therefore, you will have a short time to cancel an order you have placed. You can cancel or alter your order following the time you place your order through the Academy’s website. There is, however, no warranty on the time frame. Follow the steps below to end your purchase:

  • Head to “Track Order & Purchases”.
  • Find the current status of your order. Check the status of the.
  • Use the email address you used when purchasing, and include an order reference number.
  • Input this information into the fields required.
  • Click on “View Purchase Details”.
  • Verify if your item is acceptable for modification or cancellation.

If you cannot cancel your purchase, you may return it according to the return policy of the Academy—the return policy within the post.

Academy Store Timings

Visit the Store Locator on the Academy website to find out the hours of operation and where to find the closest Academy store near you.

Academy Contact Details

You can reach our Academy Customer Service team at 1-888-922-2336. You can also mail an email to customerservice@academy.com.

How long do Academy returns and exchanges take?

Once the item has been received, we hope to have your return processed within 5 to 10 business days. Note that you should be prepared for an additional 15 days for processing during sales times.

After you’ve submitted your return through your Australia Post Returns Portal. You will receive an email notification after the return is accepted.

REFUNDS

If you’ve chosen to opt in to receive a refund, the time of the funds will depend on the financial institution you use. If your refund hasn’t been received after three business days, Contact Customer Care.

EXCHANGES

Our online team will follow the instructions for exchange on your return form. Please complete the form correctly and promptly to avoid delays. We will make an order on your behalf, and you will receive an order confirmation and shipping updates.

FAQs – Academy Return Policy

How long will Academy hold my order?

If your order is ready at the location, you will have seven days to get your items. Then, your order will be canceled automatically, and your card won’t be debited.

Does Academy have free shipping?

We provide free standard shipping on all orders and products that satisfy specific requirements when cardholders utilize the Academy Credit Card to place orders through Academy.com. We offer free shipping on all eligible purchases exceeding $15. When customers sign into the Academy.com accounts, we provide free shipping on all eligible purchases that exceed $25.

Does Academy ship to California?

Please be aware that the Academy cannot deliver items to Alaska, California, Hawaii, U.S. territories like Puerto Rico, or international destinations (other than military APO/FPO addresses through the US Postal Service).

Can I return something at Academy without a receipt?

Customers who submit an exchange without a receipt will receive a credit equivalent to the item’s lowest price for 90 days or an even sale. Academy Sports + Outdoors is determined to keep our prices reasonable by ensuring no fraud in the return process.

How long do Academy refunds take?

Academy Sports + Outdoors will offer the refund within 60 days from the original purchase date on the receipt based on the payment method used originally. If you don’t possess a valid pass, we will verify whether your purchase was made using a debit or credit card.

How much cash back can you get at Academy?

If you frequent shopping at Academy and its rewards cards, it can save you cash. You could earn cash-back of $15 for the first purchase in addition to 5 percent off purchases made in-store or online.

How Long Do I Have To Make A Return In-Store And Online?

All orders made through Academy.com or in-store can be returned within 60 days of the original purchase (indicated on the receipt).

  • Refunds are processed according to the original form of payment.
  • You must have the original receipt or packing slip to receive a complete refund.
  • If you don’t have a confirmation of purchase or the packing slip, you’ll be issued a credit of the lowest price of the item sold in the last 30 days or an exchange.

Do I Need To Return Items In Their Original Packaging?

Yes. All items you must return can be sold (no apparent wear or use) in the original package (including all original paperwork, parts, and accessories) — except for defective items damaged during transit or with an actual performance issue.

How Does Academy Issue Refunds?

Refunds for merchandise returned must be in line with the original payment method. Customers can receive refunds using the following formats:

  • Cash refunds on purchases made with cash and checks
  • Credit to the correct card for credit and debit purchase
  • Credit to the account that is appropriate to be used for Apple Pay, PayPal, and other purchases made using the authorized payment systems
  • Credit for merchandise on gift cards or any return that does not have the receipt or packing slip

Customers who return an item without a receipt will be given credit for the merchandise equal to the product’s lowest cost sold within the last 90 days or exchanged pretty.

Academy Sports + Outdoors determines to lower our prices daily by preventing fraud and abuse during our return procedure. We closely monitor returns for fraudulent and abusive behavior. Our policy is to deny the exchange or return of items, regardless of the authenticity of your confirmation of receipt and packing slip.

What If I Don’t Have A Receipt For My Return?

Academy Sports + Outdoors will provide refunds within 60 calendar days from the original purchase date on the receipt by the original payment method.

  • If you don’t have an acceptable receipt, we will try to verify whether the pand see purchase was made using a credit or debit card.
  • If Academy confirms your purchase, We will reimburse you the investment’s price in the original payment method or exchange for the item.
  • If Academy cannot verify your purchase, we will issue you a credit on the merchandise equivalent to the lowest price it was sold for within the last 90 days or even an exchange of the item.

Learn more about how Academy offers refunds without or without a receipt.

What information you requires to return your money without a receipt? Customers must present an official photo ID issued by the government (ID) to complete an exchange without receipt.

Academy Sports + Outdoors dedicates to lowering our costs daily by preventing fraud and abuse within the return process. We closely monitor returns for fraudulent and abusive behavior. Our policy is to deny the exchange or return of items regardless of presenting an authentic confirmation of receipt or packing slip.

What is Academy Sports + Outdoors’ return policy?

Academy Sports + Outdoors typically has a return policy that includes details about the return time frame, conditions for returning items, and any associated fees.

How long must I return an item to Academy Sports + Outdoors?

The time frame for returns can vary, but many retailers, including Academy Sports, often allow returns within 60 to 90 days of the purchase date.

Can I return items that have used?

Usually, items must be in new, unused condition with all original packaging and tags to be eligible for a return. 

What must I include with my return to Academy Sports + Outdoors?

You’ll need to include the item in its original packaging with all tags and any documentation provided by Academy Sports + Outdoors. 

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